Customer Testimonials
Like the auto refill.
Never had to worry about running out of Propane thanks to monitoring by Downeast. I am away a lot during the winter and never had a problem.
You folks are reliable.
I knew the entire crew, let’s see if the new crew taking over is as good. Time will tell
Excellent service! I have never had an issue in all the years I’ve had them. Very satisfied!
efficient and responsive
Reliability👍
I am a long time customer. Pleased with my budget payment options, the security of automatic delivery and the competence of your service crew. My furnace, like myself, is aging but you have kept it working well.
We have been on a budget plan for years and its been great. When we have our furnace cleaned, they are always respectful and nice.
Everything
Keep prices low
Always dependable and the employees are wonderful to work with.
Dependable and reliable
Consistent delivery of oil. Ability to talk to someone directly about my contract. I do not like to do everything on line. Personal human contact is important to me.
PROFESSINAIL
Great customer service!
Always reliable as well as responsive to any inquiries
You can be counted on to deliver services in a timely manner
Ease of delivery and service
You have provided fuel for me for 34 yrs. Your company has been reliable. Your customer service is friendly, professional & knowledgable. I am totally satisfied with your service.
broken arm - can't write
On the whole, I appreciate your service.
The ability to communicate directly regarding pricing issues is the only area of concern. However, recent discussions have been very helpful.
Our new tanks were set very efficiently and they came and filled them when they said.
I spoke with your company rep, Jill, earlier this week about a possible issue with my account. Jill was extremely helpful, and she is an outstanding representative of your company. She didn’t finish with me until she knew all my questions were answered.
Best service oil heat and propane
I have been very please with my oil and propane deliveries when needed
Speaking to customer service have been helpful and courteous
Very Efficient and Organized
Always very personable and helpful answering questions or concerns. Right there when you need help.
You listen to the customer!
no experience with superior, yet, remains to be seen.