Customer Testimonials

I'm a 72 year old widow who never has to worry about propane running out and I'm able to call and speak with very courteous helpful people with any questions and concerns.

reliable

Very responsive and friendly staff

Automatic fills are always timely and quick.

great service

I've been with DownEast for 25+ years. They have a great office staff, great pricing with incentives and spot on delivery. Not to mention grest emergency service for immediate fuel needs or minor furnace problems. They have been trustworthy and customer oriented through all the years. I highly recommend them.

Downeast Energy has always been dependable .

Quick and simple

I can count on my oil delivery being on time.

Dependable - easy access to someone at the company

Very friendly, knowledgeable and professional.

Thank you ! 🙂

Everyone from the office to the drivers are very nice and easy to talk to. I find the service department to be very responsive too.

Speedy service, real people answer the phone. Easy to communicate with.

Friendly representatives,fast service and on time deliveries.

I like the quality of the service

I like that the deliveries arrive.
I like that I can follow everything online.

Easy to order tank refills online. Quick response, easy to pay invoice online.

The local office to Old Orchard Beach is great to deal with

Fair and concerned about customer

Great service, friendly staff and always available to help.

Service is great and your technician Alec Mariello is absolutely wonderful. Very knowledgeable of fixing the furnace.

Down east is still the original crew I started with and still going strong.

Reliable and professional.

Reliability

Timely, response is professional and friendly.

Pleased with those purchase.

We received our propane 3 days earlier than expected. They were careful and respected our garden where our tank is located. We are pleased with the service.

Great customer service

Please when the drivers do a delivery, it would be helpful for our accounts payable that your drivers leave a delivery slip. Many times I have to call into your office and request one to be sent to my email, this causes a delay in processing payments.

Thanks

Good