Customer Testimonials
Nearby location
A real person answers the phone - a very nice man came to inspect at the exact time they said they would come by - thank you so much
We like your “to be done” service.
Quick to answer any questions and deal with any problems that arise
Cheerful accurate prompt etc
Very professional
Always on time with delivers
Was here just 2 days after I called for propane. Tech was friendly.
Never had a problem with Downeast, never had a run out in 19 years and they are always available if needed.
Services easy to contact and associates always understanding and helpful. Efficient friendly maintenance personnel if needed.
You have been reliable throughout the years, and that is very important to me.
Service was great
Always there when needed!
Price
The staff that I worked with were very professional and personable
Friendly service; willing to work with us on pricing; like the automatic fillings, as needed, and the set rate plan.
Timely delivery of fuels. Great pricing. Good payment plans. Good accounting and contract administration.
Great customer service on phone and by driver. Thank you !
To date, your service has been timely and dependable.
Always anxious to be able to negotiate the very best price for an annual agreement.
When I called on Mothers Day this week to report a possible propane leak, the repairman was dispatched without any hassle, he showed up in less than an hour and repaired what was simple but could have been a disaster immediately. We were very impressed with the responsiveness.
Excellent service!
On time every time.
Always friendly, helpful and professional!
Very happy with there service department. Bob was very knowledgeable friendly. So yes I would always recommend your company.
Timely service, friendly support.
Downeast service is simply excellent! With Auto-Fill, we never worry about having our propane tanks filled when necessary. The Downeast staff are always responsive to any questions or concerns. We have been satisfied Downeast customers for over 20 years!
On time delivery
Although I keep hearing that DE Energy is more expensive than other companies, I really appreciate the reliable service and the helpful people when I have a question or concern.
When we installed a generator, the process was quick and easy, thanks to DE working so well with our installer.
We chose DE because it was a Maine company. I'm sorry that's no longer the case, but I haven't seen any changes since that happened. Thank you!
Good service!
Prompt service. The delivery drivers put in the extra effort to make sure that all of my tanks get filled or re-scheduled for fill later if my renters haven't used much since the last fill.