Customer Testimonials
You are prompt and your customers get to talk to real people who work for you
We have been customers since 1987! The men who come out are polite and friendly. They answer our questions. And they come right over when we call.
We have friends who call around and get the cheapest price. They can get oil from a number of different places. We don’t play those games. We respect Downeast and they respect us.
On time, courteous, responsive
Propane delivers always on time
Reliable and professional.
Reliability, cordiality, and courtesy - your hallmarks!
Professional, timely, very friendly
no comments
Customer service people in Kennebunk office are awesome.they are always helpful and are able to answer my questions quickly.
Delivery is always made in a timely manner.
very dependable
DownEast Energy is family to me, they keep me safe by keeping my propane use monitored and filled. Thank you for peace of mind.
Friendly and knowledgeable
On time delivery
Great customer service reps
Friendly, knowledgeable and professional staff. Prompt service. Reasonable prices.
Availability when needed.
Dependable worry free service
Efficient and excellent customer service
Your reliability.
excellent service...easy to do business with...kudos to you
Past services have been satisfactory. Good response in one emergency.
Sometimes delivery drivers done leave tickets because they can't find the front door???
Probably could look for cheaper prices but happy for dependability.
You deliver oil when I need it you can get info onnan empty oil tank remotely
I like the budget plan, pleasant oil truck drivers, and the fact that service is as quick as possible.
Never had an issue
pleased
Excellent customer service in reaching office and by the service truck drivers.
Very quick delivery
You’ve helped me in emergencies. In all the years you’ve been my oil company, only once did I run out before you delivered and you were available almost immediately to fill and restart my furnace
Staff members are always pleasant.