Downeast Energy
14 Depot Street
Kennebunk
ME 04043
United States

Customer Testimonials

Report a concern   January 4, 2025 — Rated 9 out of 10 by E.O.J.C. Downeast Energy
What do you like about our products and services?

ON TIME SERVICE .

Report a concern   December 29, 2024 — Rated 10 out of 10 by Judith Marcell Downeast Energy
What do you like about our products and services?

Although your prices are slightly higher for propane I do like the fact that your customer service is getting better. Plus I now know who to talk to for special high volume pricing

Report a concern   December 28, 2024 — Rated 10 out of 10 by M.A.C. Downeast Energy
What do you like about our products and services?

I always get service when I need it, and it is easy to pay my bills.

Report a concern   December 26, 2024 — Rated 10 out of 10 by P.B. Downeast Energy
What do you like about our products and services?

feel like Im getting good pricing

Report a concern   December 26, 2024 — Rated 10 out of 10 by J.H. Downeast Energy
What do you like about our products and services?

Good service

Report a concern   December 23, 2024 — Rated 10 out of 10 by R.H. Downeast Energy
What do you like about our products and services?

You always do my delivery without me calling automatic fill I like

Report a concern   December 22, 2024 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

I have always received quick service and the technician who services our home is a true gentleman. He works hard and gets the job done quickly and safely.

Report a concern   December 21, 2024 — Rated 10 out of 10 by Dale and Penny Jo Holmes Downeast Energy
What do you like about our products and services?

Great prices and service.

Report a concern   December 21, 2024 — Rated 10 out of 10 by S.K.W. Downeast Energy
What do you like about our products and services?

Efficiency of the automatic delivery and good customer service!

Report a concern   December 21, 2024 — Rated 10 out of 10 by J.B. Downeast Energy
What do you like about our products and services?

very knowlegable, efficient, on time, personable

Report a concern   December 21, 2024 — Rated 10 out of 10 by K.J. Downeast Energy
What do you like about our products and services?

Very pleasant people and prompt service

Report a concern   December 20, 2024 — Rated 10 out of 10 by P.A.P.M. Downeast Energy
What do you like about our products and services?

The Kennebunk office is OUTSTANDING!!!!!!
Rachel Smith is an example of what customer service is all about. She is a huge credit to your organization; she is the epitome of what a representative of your company should be—truly a role model.

Report a concern   December 20, 2024 — Rated 10 out of 10 by Pamela Rowan Downeast Energy
What do you like about our products and services?

Always there when I need them.

Report a concern   December 19, 2024 — Rated 10 out of 10 by V.C. Downeast Energy
What do you like about our products and services?

I was very impressed by the coutesy, professionalism and help given by your agebt, Tori when I called with questions about my new account today. I have moved recently and so navigating changes has been a challenge

Report a concern   December 15, 2024 — Rated 10 out of 10 by Tom Nugent Downeast Energy
What do you like about our products and services?

Everything

Report a concern   December 15, 2024 — Rated 9 out of 10 by Susan Kline Downeast Energy
What do you like about our products and services?

Service always great !

Report a concern   December 14, 2024 — Rated 10 out of 10 by C.O.S.W.D. Downeast Energy
What do you like about our products and services?

BEST CUSTOMER SERVICE EVER!

Helpful, fast, patience and a pleasure to speak with.

Report a concern   December 12, 2024 — Rated 9 out of 10 by K.C. Downeast Energy
What do you like about our products and services?

The technician, Matthew came on time and was very efficient !

Report a concern   December 11, 2024 — Rated 10 out of 10 by Thomas Whelan Downeast Energy
What do you like about our products and services?

Great service. Excellent website.

Report a concern   December 9, 2024 — Rated 9 out of 10 by Dennis Murray Downeast Energy
What do you like about our products and services?

Services were performed in a timely manor.

Report a concern   December 9, 2024 — Rated 10 out of 10 by P.H. Downeast Energy
What do you like about our products and services?

I don't have to call when running you just come out. Nice. No hassle.

Report a concern   December 9, 2024 — Rated 10 out of 10 by Robert and Tiffani Ruszenas Downeast Energy
What do you like about our products and services?

We have had issues with our heating system in the past, for some reason it always happens on holidays. Downeast has always made sure that our heat is working even if it is the night before Thanksgiving. Your company is a stress relief which is nice. Thank you

Report a concern   December 9, 2024 — Rated 10 out of 10 by Craig and Gail Wallingford Downeast Energy
What do you like about our products and services?

Dependable, always available

Report a concern   December 8, 2024 — Rated 10 out of 10 by J.S. Downeast Energy
What do you like about our products and services?

Good service

Report a concern   December 7, 2024 — Rated 10 out of 10 by S.H. Downeast Energy
What do you like about our products and services?

Everything

Report a concern   December 6, 2024 — Rated 10 out of 10 by L.R. Downeast Energy
What do you like about our products and services?

has been dependable for years. 25 so far.

Report a concern   December 6, 2024 — Rated 10 out of 10 by Terry Joos Downeast Energy
What do you like about our products and services?

Highly reliable, friendly and professional service.

Report a concern   December 6, 2024 — Rated 9 out of 10 by S.G. Downeast Energy
What do you like about our products and services?

Efficient service, accommodating group rate.

Report a concern   December 5, 2024 — Rated 9 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

Automatic deliveries

Report a concern   December 5, 2024 — Rated 9 out of 10 by R.K. Downeast Energy
What do you like about our products and services?

Would have been 10, but recently a different MySuperior driver was unable to negotiate the driveway you've been using for years. The regular Downeast driver had no problems a few days later. Still, we understand consolidation...


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