Customer Testimonials
Efficient and timely deliveries
Gas deliveries always up to date .
Always have propane. If I have questions they will answer them.
You call and get a human being that answers the phone. She was very courteous, pleasant and helpful.
Automated deliveries, budget plan
Cost and timely delivery
The best
Quick delivery and courteous and helpful service.
Downeast Energy is always dependable and responsive.
Great customer service and a wonderful payment/delivery package!
New customer
First delivery was as expected (date and time)
Hopefully we will have a good relationship
On time delivery,quick response to any issues,higher quality oil
Delivery is timely.
I have had no major problems with your products and service is reliable
The customer service is much improved. The service technicians are always great
Great service!
Automatic delivery
Excellebt service, pre-paid programs offered. Assistance in "jump starting a furnace if needed. I have been a customer for over 25 years and I love doing business with Downeast Energy now Superior Propane
Always on time with deliveries.
Recent (early November) technician call to restart boiler at 85 Frazier Pasture Road, Ogunquit, was superior. The technician restarted the boiler (despite age of boiler) and agreed to set up installation of new boiler. They did an excellent job. Very impressive service.
I had an issue and a representative called me and we worked things out. I was very appreciative of the personal attention I recieved.
Excellent and timely deliveries.
Agent was easy to deal with and answered all of my questions.
Efficient. Can always get a service call scheduled if necessary
Timely and professional personnel
Fast response to request for delivery.
After having an issue and commenting on it, They reached out to me to work out a good solution for me. So friendly and helpful!! Don’t hesitate to reach out to them if you have any issue. They are there to help.
Rachel was a pleasure to speak with and was extremely helpful. They are so lucky to have her.
Thank you again for helping me.
Very cordial to their long customers.
Service people are great. Every year they do a thorough maintenance check of the furnace. Whenever I call with a question the person is very patient and helpful.
Reliable, timely deliveries.
I filled out one of these forms recently and was ACTUALLY called by a customer service representative who offered me a protection plan that was priced significantly below what I had paid last year for oil. This is will be a real savings for me this winter and I appreciate that the company was responsive enough to read a customer's comments and reach out to offer a solution. DownEast/Superior has my business for the foreseeable future.
dependable