Customer Testimonials
Very helpful
How smoothly and easily the process went. Was surprised to have my car back as early as I did. I also expected more back and forth from icbc but they handled everything. Great service!
Kirmac in Coquitlam was extremely professional and friendly. Every single person we had contact with only expressed interest in making our experience comfortable and stress free. I came to Kirmac because of their Cares for Kids program but would highly recommend them even without that. Our car looks perfect and we are very happy and satisfied customers.
Very good people. And very good work.
Appointment times are kept, regular updates and informative.
Fast appointment
Friendly staff
Excellent work
Ever one was kind .. it was essay .. the service was excellent i will go there agen
Updates and progress given frequently
Car was cleaned inside and out
Great job would only accept proper parts
Everything was good
My experience getting a rock chip repair was quick, efficient, and professional. Everybody I interacted with was great.
Service of office personnel was exceptional.
Quality of the repair was outstanding.
Everyone I interacted with at Kirmac was great. They kept me updated on the progress of my vehicle repairs, which were completed in a very reasonable amount of time.
One thing I wasn't thrilled about was the loaner vehicle they provided me. Let me be clear, I'm not upset with Kirmac. They were great. I'm aware that the vehicle that was given to me had been rented through Hertz. When I received the car, it had an odd smell inside, what looked like a bed sheet crumpled up on one side of the trunk, and a nail in one of the tires. (I noticed this after I got home when the tire was low), I called Kirmac the next morning and they talked to Hertz to get a replacement vehicle for me. Dealing with Hertz was an absolute headache. They were trying to get me to fill the vehicle with gas even though I received it with only half a tank. They were trying to blame me for the tire. It wasn't until I contacted Kirmac about Hertz that I was finally given a different vehicle. If I could suggest anything, it would be that Kirmac reconsiders renting vehicles through Hertz.
Amazing service! Everything was fast and the job was done well. Thank you Kirmac Collision for fast and reliable service!
Good customer service and courteous staff.
Timely repair of vehicle
Everyone in the office was very friendly, the work was done when they said it would be done, and it cost less than I was expecting.
Quick and painless
Kirmac did a fantastic job repairing a rock chip on my vehicle. The work was quick and professional, and it’s wonderful that the funds go toward supporting Children’s Hospital, a great cause!
Work was done promptly. They went out of their way to help me with a somewhat unusual job.
Very courteous and an excellent job done on the vehicle going over and above by touching up other parts of the car that were not on the claim to be fixed, thanks Kirmac
Very timely, did excellent work, were extremely helpful and informative of the whole process
Amazing customer service from Mira and Trevor!! Thank you so much!
Good communication , job completely quickly
I would however recommend asking customers about any fragrance sensitivities before going ahead and shampooing the inside of the vehicle . I have fragrance sensitivities and have had to drive with my window down to try to dissipate the smell . It gives me a headache and has every time I drive my vehicle since getting it back from kirmac
Quick, good communication, job well done, cleaned car as well.
Friendly and accommodating service. Good communication and follow through.
Friendly service, quality work including washing the car and cleaning the interior after the repairs were finished!
I was able to get booked in and have everything sorted with a courtesy car while my car was being fixed. They were super kind and efficient!
Todo fue muy rapido, transparente, buena comunicación, buen servicio.
Very friendly, on time and quick. They are able to address our issues quickly and efficiently.
The good service
Excellent service