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Customer Testimonials
Simple and the employees in Bellingham were great!
Pretty chill
The same bike was more expensive in the store. Which I didn't know until I went to pick up my purchase.
Staff is amazing!
The filters and search feature need to be more refined. I knew exactly what I wanted to buy but it took several minutes and screens/scrolling to get to it.
Great products
Sellers are very friendly, supportive!
My family has more than 25 TREK, Gary Fisher, and Klein bikes, from just a year or two old to nearly 30 years old. At Trekbikes.com, I can get new parts for almost all my bikes in one place.
Super fast shipping, fair pricing, good product.
Fast and got what I needed. My knees and feet feel so much better!
I had no experience with choosing an adult bike but I knew Trek was a quality brand. I was purchasing the bike for my adult daughter who has a 2 year old to ride with her, so it was important that she would be able to mount and dismount quickly and easily. When I looked at the Trek website, the bike I thought would be perfect for her was on the front page. The specs were clear and what I didn't understand was thoroughly explained when i clicked another topic within the site. The purchase was effortless, including a list of dealers to choose to pick up my bike after assembly. It was all a rewarding experience.
Order was incorrect but were able to get the right order out right away. Trek has helped support youth cycling which is very important to me.
Love Trek bikes and the service department at South Lamar is top notch!
Ordering online was a smooth process. The bike is great. Trek prices are a little steep.
Great service
I like how you can find the right style of bike, determine your size, and a brief synopsis of each style.
Customer service was unbelievable. Product quality is amazing.
The quality of the bikes and the service I received at Wolverton’s is second to none
Amazing experience. Ordered a new Trek 5 Marlin, they set it up and delivered to the house and did a walk through.
Team at rats cycle was incredible
No problems with my order. Arrived quickly and it good condition.
Extremely fast shipping to Hawaii.
Quality and value of item.
Easy order with option to deliver to local store without shipping fee.
Great Service
Customer support was super helpful. Josh was able to help me make the best decision I could make. When Trek didn’t have the part I needed, he pointed me in the right direction to find it.
Was a great experience. Love my new bike and feel I can stop in any time with a question or just to say hullo.
Getting parts to service my kids bike
Good price, shipped fast.
Always great service and selection. Great team at the store.
We have 2 kids and both have been through 2 Trek bikes each, we love them. The seem light enough for little kids but also sturdy. We love the trade in program for kid bikes, we tell everyone with little kids to get them Trek bikes, they are great quality and when they outgrow one they get upgrade to the next size and get credit from old bike towards the new one!