Customer Testimonials
Freeman seems to care about its customers.
Excellent customer support thanks to Marty for all your help.
Fast and efficient
Very professionally staff, prompt, and friendly.
When we have service requests, either for additional gas or a connection for a new appliance your company is generally always very prompt and your representatives are courteous and helpful.
I did contact Maria with a billing question and concern Tuesday, January 21st 2025 and I am still awaiting a return call from her with an answer to my inquiry. She indicated that it might not be that day but hopefully by the following day, Wednesday. Today is now Thursday so hopefully I’ll be receiving an answer soon.
always very polite on the telephone. Very efficient with their service and delivery.
Delivery request was fulfilled promptly.
They seem eager to provide a quality service.
fast and friendly service.
their availability
The service that Freeman Gas, (now Superior) has given over the 22+ years has always been the best. The staff, and the driver's have always been so polite and professional. I have never had one problem with the propane or the service. I have, and will continue to recommend Freeman Gas to anyone seeking the best propane company to use in the Blue Ridge area. Thank you for quality, caring and devotion to quality caring service!
Name removed,
Thanks for all your help
Thank you for the recent delivery which prevented my two services from running out of propane.
We could not have gotten through another day.
Sincerely,
Janice
Your Blue Ridge Manager is exceptional, Freeman had is very fortunate to have her
Reliable, Like the people in the office. Deliver in a timely manner.
Online oredering could not be any easier.
Deliveries are timely and smooth.
Very knowledgeable & professional. Hard worker! David explained everything very well to me & also to the heating & AC company.
Delivery was on time.
Great!
Good service
Convenient and reliable, fair prices and good service
Tyler and the Blue Ridge staff are very best ! Refection of professionalism and kindness to their customers.
Friendly office staff
Service in December was prompt, and helpful, when managed by Freeman (Blairsville) staff.
Call center staff in some other part of the country (Superior) seemed helpful, but sent a delivery driver out on a night with bad weather, in a rural area, possibly endangering the driver and risking an accident with a truckload (?) of propane.
I don't know how Freeman and Superior can balance local knowledge of rural roads in the mountains, and any possible advantages of being part of a larger corporation.
Freeman/Proflame (by whatever name) has been a dependable provider for many years. I hope corporate decision making does not weaken a good company's capabilities.
Very easy to setup delivery and you met the delivery window timeline as promised. Can't ask for more...
Service representatives are very courteous and handle requests in a timely manner. Delivery of fuel is prompt.
The auto refills are great because we don't always check our tank frequently enough and this takes the stress off of running out of propane during the winter months.
Good service from the "girls" in the office to the men delivering ....
Very responsive and showed up when scheduled
We especially appreciate the courtesy and professionalism of the delivery drivers.
Billing system needs upgrading. Getting a bill by text requiring follow up téléphone calls to cearify.