Customer Testimonials
Did what they said they would when they said they would do it. Misunderstandings resolved by Freeman expeditiously. The manager Dan did what he said he would.
Friendly and competent employees!
Quick response
Only supplier of propane locallyI assume. As a new customer, I was required to have the tank and connections validated. An appointment was scheduled and two servicemen showed up as scheduled ON TIME. Thank you very much! The necessary tests were performed, the documents signed and the men left promptly. PAINLESS EXPERIENCE. Shared a story with Tom about left handedness and a University study that determined the cause of it.
Timely response to any issues.
Most impressive, all the people at the store and how well the crew worked together when the came to the house on time and did a great job
I enjoyed meeting the two professional technicians who stayed on the property until the fireplace worked correctly and efficiently. Also, my wife and I were thrilled that unlike all the other cabins that have a vertical tank, ours was a horizontal one. By it being horizontal it lays close to the ground and it isn't an eyesore nor does it need any artificial covering to hide it from view.
Did Freeman buy out Proflame? I wanted to switch back but proflame owned my tank. Glad to have Freeman again but I'm a little confused. Lol
Prompt delivery when I call for a fill
Pleasant helpful staff. However we waited for gas for 9 dsys. It was finally delivered late Friday
Apparently my order never was sent to dispatch although an employee assured me I was to be delivered on the 17th. It was delivered on the 19th because I called the office and asked for the manager, Danny. I realize it has been very cold and everyone was working hard but either a mistake was made or the employee lied to get me off the phone!
Stephanie in the office goes above and beyond to serve your customers. The guys who came and installed the tank were very friendly and extremely helpful. Also, the propane delivery driver, Keith, was super nice.
Rent is a bit high for the elderly and disabled as I'm both. The service and employees are super nice.
On time, very nice, very helpful and was able to explain everything to us.
Your delivery guy was Great !
Very nice delivery man
Gene was extremely helpful in advising us on the size of tank we would need and location placement of tank. Very knowledgeable and professional.
Gene and Tommy did a quality job in installing our tank and completing connection to generator. Great team to work with.
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Always response quickly to request. Great Customer Service
We have always had positive experiences with Freeman.
Although I waited 10 days for service the delivery guy was great! Thank you for keeping me warm!!
Staff is friendly and knowledgeable. They come out when needed.
Immediate attention to our needs. I was ill and not able to go to studio and the gas went very very low. I called and they came right away and filled it.
you can talk to a real person and they are so friendly and helpful.
The team that came out for the install were professional. They were able to quickly install the line and tank without issues. They explained in detail how to use the gas fireplace to keep us safe. These two guys were very good at what they do and worked well together.
The secretary that answers the phone is always so helpful and kind.
The man that brought the gas didn't mind answering my questions. He never stopped working yet answered and listened. Thank you for having a great team and for your service.
Kept appointment, on time , very informative, all good!!
Nice driver
Friendly customer service.
Timely very friendly at office. Home town feeling.
quality and punctuality very easy to work with.