Customer Testimonials
You live up to your promises. Many thanks for your excellent services.
I’ve been a customer for thirty years and Jesus has been nothing but wonderful whenever we have a problem.
Did my order online and didn't take long for delivery. The Gentleman who call me for the delivery very polite. Thank you
Dependable service. Friendly and reliable provider.
Had a tank leak, was handled and refilled same day.. Thank You
good customer service representative interaction
My only complaint is that the last couple of deliveries the driver hasn't left any information regarding the fill up. In the past we used to get a cash register like receipt showing the volume, etc. I know I can find that information in the portal, but if we hadn't seen the truck coming down the driveway we wouldn't have known there as delivery until the next time we checked the tank.
Thoroughness.
Once I place a fill order someone usually comes within three days.
Great service! Western Propane/ Superior Service man drove his big truck to us from North County during nasty weather and filled our nearly-empty tank — without me even having to call in my Order Request! We Like the small discount for Auto-Pay feature, also! Western is a Great service company! - Name removed and Wendy
Pleasant
Prompt
Helpful
Prompt service, great staff to work with.
Great Job
We really appreciate that the office is local, and a real person who speaks English answers the phone, and always takes time to understand our request, and answers and actions are timely.
The technicians are prompt, friendly, and competent. Since changing to Western, we have been very satisfied with the service, and friendliness of all personnel!!
Great customer service.
Very polite and courteous staff. Always on time with my propane refill- we love Western Propane!
Punctual and professional service!
Prompt, courteous delivery. I wasn't very happy to find the price almost .60 cents higher per gallon than a competitor, however.
was a quick turnaround from when I called- had gas filled the day after I requested it online.
Wonderful customer service
The Service from Lebec, Ca Office is SUPERB! Nancy was very Friendly and Efficient!!
I liked going into the office to order the Propane!
Great team of people. Responded promptly and helped us out very professionally.
I😊 like that my tank is filled in a timely manner before it runs out of propane.
The friendly people who delivers your propane. Easy to access the office. And the timely of there delivers.
Always very friendly when I call. My question quickly answered & the delivery driver nice. Like that it is a local company.
Nice guys ready to help and answer any questions, came right away when we needed them
Good service. Polite and conscience employees
you always take care of us and easy to deal with.
I love the convenience of you keeping track and delivering when tank is getting low.
It would be awesome if you added the small grill tank fill back. I used to leave them next to my big tank and get them filled as well. I was told the drivers don’t have this attachment with them anymore.
My house is Airbnb and I’m not there and really appreciate the convenience.
Friendly, efficient and knowledgeable staff