Customer Testimonials
Great customer support and delivery thoroughly explained service and safety issues resolutions and how to's.
The small discounts we receive using ‘autopay’.
Service received, responsiveness
Tim was fantastic! He arrived at 7:30 PM, well after dark, purged the gas piping, filled the tank, and thoroughly tested all the appliances and connections.
Tim came out because we were out of propane. It was after hours and he got there after dark. He was easy to communicate with and got everything done in a timely matter.
I'm a low volume user, but Western keeps track of my needs.
Ray was knowledgeable and efficient.
Excellent communication. I knew immediately when propane had been delivered and how many gallons were delivered. The next day I received a text about the price of this delivery. What I don't know is whether $4.55/gallon is competitive pricing.
Always answers the phone and will respond and resolve any issues promptly. Kind and professional
Easy ordering process.
Ease of ordering additional propane and paying bilk
Prompt service
It's all about the people in your organization. From office personel to the delivery driver, they are friendly,knowledgeable and competent.
Nice and helpful driver
Calls are always answered immediacy. Help is immediate and friendly.
Your employees are very friendly and professional.
Very kind and helpful when needed the most.
Wonderful pay programs and service!
Driver is great....was able to add my 250 gallon generator tank without an issue.
The delivery personnel are courteous and efficient; the office staff who take calls for the deliveries are friendly and willing to take special requests (such as phoning the day before delivery for a delivery site that has a safety requirement); and the company overall is very professional in providing its services.
Prompt deliveries, never run out of gas, customer service is great! Make you feel like a valued customer.
nice and efficient. Also, need to remind you to bring rain cover for my outside tank.
Service is the best.
Thank you Western Propane for the service that you provide for us!
We so appreciate our effortless propane refills... your company has our tank monitored and filling is automatically taken care of for us. We never need to worry about running out of propane.
When I've needed to contact customer service, we've always been greeted by helpful and professional employees.
Thank you again
Rocky
Service is prompt and kind!
There always someone at the other end of the phone to place my order. We have alot of propane tanks on our property and are very happy when they come to fill our tanks on time.
Very competitive in pricing, great staff. Would highly recommend.
great service and friendly people - level monitoring
I like the fact that you have a local office with people you can talk to.
I appreciate the rapid response to my propane order.
I appreciate the delivery persons good attitude.
The lady on the phone was very nice and helpful. She got my delivery request processed quickly. The truck came to my house in a few days. The gentleman was very professional and friendly. Both did a fine job getting me taken care of. Great work...