Member Testimonials
The facility is clean, modern & well-equipped. Staff are all friendly and helpful. I love the Dance HIIT class with Jeeyoon! I appreciate the support by NWCY for my kids' YOTA swim team throughout the year and providing a great space for them to practice. My daughter loves the NWCY summer swim team and the summer coaches are all so great with the kids. We are so blessed to be so close to this great facility!
My only 2 issues would be that:
1. Parents for the YOTA swim team have to drive around in the crowded, busy parking area in front of the main lobby of the building to drop off our swimmers for practice. It gets a little dangerous there because some cars drive a bit too fast through there. It is also inconvenient for the swimmers to have to walk through the entire building just to get back to the swim area, when it would be so much easier (& less disruptive to the main lobby) if the kids could enter through the swimming check-in desk. Would it be possible for a staff member (or maybe one of the lifeguards who are not on pool duty) to be at the desk for the few hours in the afternoon when swim team members enter the pool deck? Just a suggestion. I realize that there may not be staff to dedicate to this.
2. Parking lot is difficult to navigate, but I realize that NWCY does not have an unlimited amount of space to arrange for parking. I am also worried about the traffic that may occur once the townhouse complex (the multi-story complex they are constructing next to the pool area). I hope that their entrance & exit would be directly onto Carpenter Fire station Rd and not onto the small road that goes alongside the pool. Just worried about safety over there.
Nice ambience.
I appreciate every representative I have contact with. They are all so very helpful.
Proximity to home; Friendly staff; Christian organization; New & well maintained equipment.
Great space, modern equipment, really solid locker room facilities
I enjoy the steam room and sauna the most. The new facility is very spa-like
Customer service
Classes.
It's clean, not too crowded in the morning, and there's always clean towels.
The incredibly Friendly Staff - which greet me by name when I check in!!
And I love the lap pool.
I transferred from Downtown Durham YMCA last Fall because the pool situation was terrible (including Hope Valley Pool which is only 2 miles from my house and was rarely available for lap swimmers and closed early in the Fall).
I actually drive to the NW Cary Y every day from Durham - which is further than downtown - but the experience is sooooo much nicer!
Friendly people at the desk.
Gentle yoga is the best. (Carolyn!)
Steve is awesome and very personable.
Great facility, great staff. But as with all gyms now, everyone should be banned from cell phone usage while using weight machines, weight benches as too many people have lost all forms of manners in sharing machines while others are waiting. Using a cell phone while sitting on a machine while people are waiting should cause the person to have the leave the facility for the day.
Clean new facilities
Nice facility. Friendly staff.
Facility is nice and clean plus the personnel are courteous and professional.
We love the size and amenities.
Friendly clean atmosphere
Clean facility, group exercise classes, current equipment, friendly staff
Open
The staff was very nice and welcoming. The variety of equipment met my workout needs very well. The locker room and showers were clean and I really appreciated the towel service. The smoothie bar is amazing too! I also bring my children for the YMCA homeschool hub. They love it. Really great place!
Friendly warm and always ready to help
Kind and knowledgeable staff, clean and attractive spaces, pool, storage for items, variety of opportunities... It was everything I wished for.
I love the classes and instructors, especially zumba, barre and pilates.
Good
Great staff and programs. Nice facility.
My favourite location so far. A lot of space
Classes & people
The staff there is wonderful! Very helpful and engaging as well as friendly. The facility itself is immaculate with beautiful high ceiling courts, well maintained equipment and ample space for free weight workouts. The locker rooms are nicely kept and clean. Overall a wonderful community to be a part of and a great place to workout.
The individuals that work at the Y are all warm and welcoming!