Member Testimonials
Friendly staff, clean pool, laid back atmosphere.
The classes are many, varied and good. Three equipment is well maintained and there’s enough. The staff is always friendly, helpful and knowledgeable.
I love the classes, the teachers, the people who are members and the people who work there.
friendly staff ...sense of community in the classes
I benefit from the exercise classes and yoga and have fun playing pickleball.
friendliness, wide range of programs and something for everyone in the family
The staff is very nice there! And there are good classes. It is also affordable compared to many gyms, and I really appreciate the reduced price option available for people with low income.
I love the y. It is overall a healing place for me that helps me cope with chronic pain, mental health issues and a tendency towards isolating.
New cardio workout machines, new carpet in the men's locker room and better (not new) lockers.
The staff.
Friendly people and caring
I am always greeted with a smile and greeting as I check in. The locker room, bathrooms and all areas are clean. I only participate in water aerobics and we have great instructors who work it out so there is at least one class offered 6 days a week. I also appreciate the outreach the YMCA does to support our community.
Love the classes and instructors. Would like water temperature to be more consistent.
I LOVE the Y!!!!
People are friendly and helpful.
Ease of access and equipment variety!
I like the water aerobics class. The Y is a great place to work out!
friendly staff, nice extended hours, it’s close, nice variety of weight equipment and weight machine machines, and I symmetric stuff.
I like the community and the friends I‘ve made. I get an excellent workout every time I go and enjoy the classes.
Good pool, decent locker room, great staff.
I love water aerobics and yoga classes!
Friendly environment
Lovely facility and extremely helpful and friendly staff.
Caring staff
Friendliness and welcoming ambiance
Size and lighting of the facility
Professional and competent staff
The one thing that I find a problem is the slipperiness of all the tile in the shower area. I cannot return until I own some non-slip footwear. (I'm old, one of the refugees from Carol Woods.)
I love the entire vibe of the Y! Compared to Big workout environments, the Y staff is such a pleasure to deal with. There are times when machines are not operating which takes a fairly long time resolve. Tried PLANET Fitness but didn’t like the environment. Aubrey try’s to get problems resolved ASAP. Front desk folks delightful!
No issues - I only cpme once or twice a week to shoot hoops.
The community feel. Environment of inclusivity. Environment of no judgment. Love our instructors - they do such an amazing job
I live in Chatham County and am a lap swimmer, which means I have to drive to either the Chapel Hill-Carrboro or the Ingram (Sanford) YMCA location to use the pool. The pool and staff in Chapel Hill are excellent ... however, the pool schedule leaves much to be desired. It's a huge investment in time for me to drive (45 minutes one way), so I rely on the website and app to give correct times. Using the Y as an adult is a humbling experience, because so much focus is placed on kids and camps. And while that's not a bad thing, it is when the pool is closed because of camps. Case in point, on November 1 at 2:30 I arrived to swim laps knowing the pool closes at 3:45 each day. I changed and walked into the pool deck and was met with a million kids and the awesome Nikki who told me the pool was closed. She asked if I called, and I had called that day, and of course go the main clearinghouse that the Y forces on everybody nowadays. The sign on the locker room door said the pool was reserved for Y Programming on Election Day and Veterans Day and School Holiday camp swims, from 11:55 am - 2:05 PM on Tuesday November 5 and Monday November 11 ... but that 2 shared lanes were available for members. Yet, I was turned away. I have photos for documentation. It is ridiculous to me that in order to swim, I have to check the app, check the website, call the number and then insist I talk to the actual branch before leaving the house. Come on. Do better.
All of it.