Member Testimonials
Friendly. Great classes. For all ages.
Great classes and the people (instructors, staff, and other members) are what makes the Y so special!
What I like about Alexander Family Y is that it's in a great location, the staff is professional and friendly, and we love the indoor pool!
Really enjoying my new membership! Classes are excellent. Top tier instruction. Facilities kept very clean and staff are super friendly. Love having access to steam and sauna and luxe amenities like a clothes steamer in the women’s locker area. So glad I joined!
Great facility, great people, even greater mission.
Group classes, friendly environment, great instructors, exercise equipment
Everyone is friendly, all the equipment is clean and operable!
Clean facility. Friendly employees. Excellent equipment. Fun atmosphere.
The YMCA isn’t just a gym to me—it’s my second family. I love being a member, and my family does too. The sense of community, the positive energy, and the welcoming atmosphere make it a place we truly enjoy. I highly recommend it to anyone looking for more than just a workout—this place is about connection, growth, and good vibes.”
-Kind staff
-Clean facilities
-Variety of equipment for strength training and warming up/cooling down
-Access to indoor track for walks
-Spacious locker room
-Lobby with outlets (good for getting work done before or after working out)
Large workout space and so much equipment you never have to wait around.
friendly environment. Nice instructors
Lexi is great & very organized! Also glad the kids aren't busing over to the pool this year & sticking with water play at Pullen; they seem far less tired & wiped out by the end of camp this year.
The staff is very friendly and helpful. The opportunities to workout are diverse and broadly appealing. The amenities are great.
Great instructors, friendly staff, and the app has improved a lot over the last couple of years!
I like basketball court and the machines seem in great condition
Clean, friendly, lots of classes, good people
Everything
Energetic, committed, caring, and diverse staff.
Friendly, welcoming, great classes, ample equipment and space to workout at your own pace and needs. Love it.
Lexi is an incredible leader! She and ALL of her staff have really made the camp like home for my girls!
Kids were very happy and had a great time!
I love my Thrive classes and my fellow classmates!
The staff is always lovely and helpful!
And the facility clean and bright!
I have been a member since I moved to NC in 2018. The facility is top notch and most of the staff are friendly; However, I had a BAD experience with Kathy, a service member at Alexander. She is closed 8/1/2025. 5 minutes before closing, she came to the female and informed everyone the Y was closing in 5. No problem with that. The ladies , including me, hurried to leave in 5 minutes. While I was dressing up by the lockers, she said , “It’s time to go! The Y is closed!” Her tone was not professional but I went ahead an said just give 2 minutes. It was 8:02 and had to go get tissue from restroom. From nowhere, she assertively said, “You have to leave, NOW!”
I told her that was rude and unprofessional and that I’ll report to corporate. She said go ahead that she has worked there for 10 years. I don’t know she said that. I walked out of there 8:05 and there were kids walking out at the same time. Why would she harass me when there were other people in the building?
That was a bad experience with Kathy. Never had this problem with anyone else
The Alexander day camps have been great. I always feel that my daughter is safe and well taken care of each day. We attended three weeks of camp and my daughter came home each day so excited to tell us about the activities and friends she made. The counselors are all wonderful and make an effort to know the parents of each child. We also participate in Y afterschool through Alexander so it was so comforting to see familiar faces this summer. Great experience!
My kids loved their counselors and the different activities available throughout the day. Thank you YMCA!
The people are kind, sincere, and very helpful. The facilities are excellent except 1 suggestion: some of the showers in the women's locker room have mold on the tiles and shower curtains, and it would be great to check/clean them more frequently. But that's the only suggestion I have -- everything else is top-notch and I have already recommended it to two colleagues.
Variety of sports, machines, classes!
It's a happy safe place for younger kids. We miss the bus to swimming but it's fine.
We are so grateful for the YMCA’s Wee Camp program. The structure is very thoughtful and the weekly themes are so fun and creative. Your counselors are friendly and professional and we feel rest assured our child is in capable, loving hands. We look forward to sending him to Kindercamp next year!