Member Testimonials
We enjoy the programs like Enhanced Fitness and various senior classes. Having a group of people to play pickleball on a regular basis is also great. Great community. The new pool and weights area are great. Having so many options is well worth the price of membership.
The thing I like most about the Pearl Street Y is that most of the staff is very friendly. We've visited the other Y's in the area and this one has the most consistent staff by far. Also, I like the new building with the pool and weight room equipment. I wish the bathrooms in the old building would reopen, because it's more convenient when you're working out on the track or the machines upstairs to just go there rather than going back down. I like that you're trying to update the facilities.
Most of the staff at this location are so helpful and inclusive. That means a lot. Not all of the YMCA locations are like that. Horrible experience with the YMCA Woodinville location. I said I would never go to another YMCA but Pearl Street changed my mind.
Great staff, competent and friendly.
Very nice facility. We normally use the UWT Y but it was closed so tried the Pearl Street Y. Large and spacious weight room (which we used) and complete swimming/water recreation area (didn't use). The only drawback (and it maybe temporary due to the construction) is the large distance (between buildings) we had to travel between the weight and cardio areas. At the UWT Y, these are adjacent if not integrated which is very convenient. On whole though, a very nice facility and will be happily using it when we need to. Thanks, Tom Hubbell.
I returned to the Y during the pandemic. It was a game changer. I got the exercise I was focused on and something else unexpected happened. I made friends and forged a community with people who enriched my life. I am still going daily, I am a swimmer.
The new facility is FABOULOUS, the people are what keep me coming back everyday. It is the staff and the members who make the Pearl Street Y the best place to be in Tacoma.
Very good experience with the company
The classes and the friendly people
it is getting better. The new space is wonderful for weights and pool. men's locker room is too small but I know you are waiting for phase two. also glad to see the car chargers are now operational. that is great to be able to charge car while working out.
Staff, weight room and pool
The facilities, especially the new Aqua Center and Strength and Conditioning facility is amazing! When I swim laps, I observe the lifeguards and am impressed by their focus and professionalism. The staff are friendly and go out of their way to welcome and assist you whenever you need help. It is an inclusive place where everyone is treated with dignity and respect. Finally, the classes and workshops offered are varied and appealing.
It has been wonderful to have access to multiple yoga classes each week.
Love the new aquatic center. Best in the area by far.
I love the upgraded building. It all feels much more welcoming and inclusive. I feel safer as a nonbinary parent bringing my nonbinary child to the facility and using the restroom and pool. Excellent work!
Our family is really loving the new pool! It's been really great to have space that allows the kids to swim for fun after their lessons. We've seen so much improvement from them since the beginning of the year!
The family locker room is also great! No more lines of shivering kids waiting for a cramped changing stall.
The sauna and steam room seem to fully functioning
Nice service,convinion location, lot of parking
A place of belonging
Facilities are beautiful, well kept and very functionally laid out. The new building is wonderful. Staff is always friendly and helpful. Always seems to be a very nice crowd of people to exercise with.
the facilities are beautiful. Staff is friendly.
I like the group classes instructors, the equipment available for use, and the sauna/steam room.
great new pool area
Location and equipment. And the great staff
We like the Y environment. Staff are nice and helpful. People we meet are friendly and nice to be with. The building and facilities are clean and in good working condition.
Friendly, courteous staff. Promote community. Would love to see a Zumba Gold class during the week. Geared more towards seniors. unlike the one taught on Tuesdays and Thursdays now.
We love the Y. Long time members (20+ years adults and now for our children) and long time staff member (no longer). I give a 10 rating for the community, the affordability, and the range of offerings.
Youth staff have some room for improvement. Drop in zone staff are on their phones during open DIZ, youth sports staff on their phones/drinking energy drinks during skills & drills and that’s taking away from direct instructions; more direct, youth-centered language would be helpful for younger ages. 2 coaches to one class with 7 kids but little active engagement/instruction from either coach (spent more time talking to each other at one bar set while kids were on the other bar set). A child with some visible developmental challenges was isolated on a low beam without any staff engagement.
Staff are young and learning, maybe in their first job, but there was NO supervisors in sight to provide feedback or talk to adults and we were here three times during week 1.
We are seasoned members and we won’t cancel our membership over this but for first-timers this is really off-putting, not welcoming especially during the first week of the session, and actually makes me feel more cautious about putting my kid in new activities.
I love the new pools, but you need more parking, especially disabled spaces. The family locker room should have had more showers.
I love the YMCA! The registration process for classes and sports is not intuitive and clunky. Additionally, there is an extra step at checkout after it seems like you have successfully registered- I believe it is the payment. This should be first then registration complete notification. This has messed me up a few times trying to register my son for classes. Besides that everything is great!
Calm. Clean lots of kids
All the extra space! New pool.