Member Testimonials
The staff are very friendly, welcoming, and helpful.
Friendly, clean and Mary does a wonderfful job with her staff and with attention to members.
Teresa has been an excellent personal trainer! I also enjoy the group classes.
Clean and overall safe environment
Making new friends and the socialization with the members.
Always clean and a very pleasant staff to greet you.
The employees are so friendly. The schedule is flexible, offering multiple times for the same classes, and offering several classes in general. I’ve had my membership for a while, but just recently started to actually use it and I’m bummed it took me so long to use it. Keep it up!
Exercise classes
Family-oriented, clean, plenty of workout equipment, group classes, youth sports and the pool - our family uses all of these services.
I enjoy the classes and the facility is well kept. The staff is always friendly and helpful. I do wish the hours were longer like opened at 5 am to get a quick workout in before work.
It’s chill
Thank you for the wonderful program for girls age basketball!!! Everyone is so Nice!!’
Friendly staff, feel most welcome
the people
Great
The Silver Sneakers classes held at Pueblo El Mirage.
Family atmosphere, good workout environment and friendly staff.
Excellent instructors and opportunities.
It's a clean environment, with friendly staff. Members that come are very friendly. A place where you can meet new friends and explore other Avernus of feeling belong for elder people like me.
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This School Age Program at the Y has been a lifesaver as a single mom who works full-time. I have built great relationships with the staff and program director and feel my kids' concerns are actually heard and addressed. The team members have been accommodating to my kids' needs, as well, which is a big relief for me!
March 26, 2025 — by
Northwest Valley YMCA Family Programs (i.e., Enrichment Classes & Parents Night Out)
I love that my kids have a safe place to go before and after school. The enrichment classes are a great way to let my child explore didn't creative outlets during the time she's already at the Y after school. My kids look forward to Parents Night Out and love the fun activities that are planned for them!
Coach does a great job connecting to kids at all levels. My son is super shy and sat with me on the bench the first practice and he didnt shame him at all for not participating, just welcomed him and told him he couldn’t wait to see him at the next practice. The next time he jumped right in because of that kindness.
The friends my children have met while participating in sports!
The people
The benefits that my son has received are countless; From physical and emotional development to personalized support from Couch Duran, his wife Sarah and children.
I love the care and education that my daughter receives. She is always so happy to attend, as well as excited when I pick her up. Her social and communication skills have improved. She knows her shapes, colors, numbers and sign language! I love how the teachers know my daughter's personality and unique characteristics. I truly feel like I am leaving her in the care of family. I absolutely love the Y Academy at Northwest Valley YMCA.
Coaches are well trained and respectful
Friendly staff, a excellent equipment.
We have been very happy with our experience in the YMCA school-age program. Our kindergartener attends both before and after school care, and it has been a huge convenience to drop off both our preschooler and school-aged child at the same location. This has made our mornings run smoothly and ensures that everyone is where they need to be on time.
We truly appreciate the early start and late pickup time options, as both my husband and I work 10-hour days. It has been a lifesaver. Additionally, the staff is fantastic about keeping us informed, whether it's about issues or sharing positive updates about our child. Their communication is excellent, and it gives us peace of mind knowing that our child is in such capable hands.
The staff is amazing, very kind and friendly. Everytime we walk in they greet my child by name and make her feel welcome. They communicate mostly by email which I prefer so I'm not spammed with multiple calls/voicemails that I never listen to. Any upcoming events they inform you of in a timely manner. I appreciate the fact they offer financial assistance if you apply and qualify. Any issues in regards to my child and her behavior, is brought up to me that same day. It's not brushed aside because they have built a connection with her so they are aware of when she's behaving differently. They build long lasting relationships with each child and that's just not something you find in other facilities.