based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Labeling on the site carried over onto the front of the actual photo.
The picture quality was so very poor.
Quality and price
Great pics and got them really quickly.
Great quality and fast service at a good price
Felt products were easy to order & liked how they were packaged together for great gift ideas. They arrived quickly!
Nothing, was easy to order and quick delivery
Toooo gad Dyaum expensive, even for a simple jpeg download.
I have emailed you multiple times the photos do not have the touchup on them that I paid for and one of the five by sevens I thought was going to be a large picture of my son with the president of the school instead it has four little pictures that will never use I paid $200 and none of these pictures are framable
Thx for taking great pics and making them available.
Easy to order. Great quality
To costly
Nice product.
Fast delivery
The picture I received was folded by the mailing service. Though it was written on the envelope not to fold it but they didn't take care. I feel that keeping the picture in two cardboard pieces would have protected it.
Easy process
Quality of prints
Delivered sooner than expected
Tacky backdrops. Photos sent to choose from were mostly other people.
I was missing some photos in my order. I contacted the company and received the items in short period of time
The picture was ok but at least you should offer one with blank background. It's a easy fix.
The pictures were beautiful and the staff on-scene were amazing, but the user interface of the website is not great on mobile, and I believe some of the services are overpriced; specifically the digital download. $60 for a digital download is ridiculous, and I believe you are taking advantage of the elderly and those who are not familiar with technology with the option for "multiple downloads". I ordered one 5 x 7 photo, and there is a white line on the right of my photo which appears to be a sub-par cutting job. I also just wanted a plain picture, but there was no way I could find to remove my college's logo from the photo. I was able to remove the text thankfully. I was afraid it wasn't going to work, because when I removed the text a graphical glitch occurred where the number "2" was displayed as text. I do appreciate the opportunity to leave feedback.
Amazing captions. Thank you.
great pictures, great customer service high quality ! Very nice partnership
Too bad
Good quality
Great photos
I only had one decent photo, and even it was washed out. My backdrop photo was extremely rushed I didn’t even get a second chance if I blinked. They definitely could have spent a few more seconds. The actual grad photos my eyes were half closed in all of them
Child’s posed pic has section of hair across her face. Clearly not her hairstyle as if they didn’t even look at the pic they took. Since we had no other option we bought the photo. That process was quick and easy and pics arrived quickly so this is why the rate got to a 5
The convenience of family not having to get a great photo on graduation day or having to schedule an outside photo session.
Nice background selections!
Being able to edit to a close up as desired!!
The wide variety of packages or individual photos to fit in with our budget!
Thank you! 🥰
I have already recommended you to others!!
The photos were clear and precise and I liked the various options to choose from.
Lower prices