based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
have more than one actual picture of the person.
I never got my photos I purchased
I took better pictures with my phone, halfway up and centerfold. Also, there was a reflection on the diploma so we couldn't see it and the one pretty good pic had the girl behind her in it.
Came quickly
The photos are not professional appearing at all. The photo of her accepting her diploma, too dark, out of focus and NOT good quality at all. I captured a screen shot from the online streaming that was better quality. Seriously. The price for these are unreasonable.
The photo of my daughter walking with two other students outside, shows one student looking at her phone and the other's eyes closed. No cropping for professional pictures?
The photo of her alone with various backgrounds is grainy.
I'm disappointed I wasted my money on these. I don't mind paying for professional pictures that are professional ..
A refund of some portion would be appreciated~
The picture came in a timely matter and was easy to order. Thank you
I can't get the photos to upload for printing. Is there some kind of block on them to prevent printing?
One of the photos of my son was taken in front of the MSU panels that was predominately a white background. There is a very heavy shadow of his cap against the background that looks like he’s wearing clown wings or a hat.
It was disappointing.
The photo of our graduate receiving her diploma on stage wasn't as good as we had hoped, maybe it was the angle from which it was taken, so we only purchased the posed photo taken before the graduation ceremony.
My son never sent me the link to buy pics from his college graduation. I remembered months later and was able to track down this company and in no time I had my pics!!! I am so thankful!!
Great quality!
Pictures were blurry
I would rather have a picture without the name of school on it.
Pictures came quickly
The quality of the pictures and the promptness of receiving the pictures.
You should take several photos of the same thing in order to get the eyes open. My grads eyes were closed while receiving the diploma.
Great customer service. Received photos sooner than expected. One of my photos came with a crease in it. They replaced with no problem. Customer service far exceeded my expectations. Pricing was very affordable.
Great picture and quality
Quality, variety and great customer service
With the price of these, even for digital copies, it would be nice if the photos contained basic editing.
Thank you for making graduation have a nice flow.
I ordered a closeup and my sons's face was completely washed out. I had ordered retouch. Then I reordered and the photo came just as washed out. I am not sure why I paid for retouch because they werent.
The pictures are edited too much and do not look real at all. Very disappointed.
5 is neutral. The pictures were ok. I probably wouldn’t recommend it because I’m unlikely to interact with graduation pictures again and am unlikely to remember tge brand.
The pictures taken by the Grad Team were very good and clear. I appreciated the variety of packages offered. Being able to choose more than one picture option in a package was great. Ordering was easy and the delivery was speedy. The pictures sent to me were delivered in perfect condition. The only recommendation I have is to lower the cost of each package. I would have ordered more pictures if they were a little less expensive. Thank you for your great service.
Pictures were good -service easy to use product arrived as expected.
Photos are nice!
Very upset! I paid for 6?pictures for download $150.00z May payment was processed. I have not received any pictures to download. My payment was taken out of my account. I also emailed the company without a return response. This is a very important event we want our pictures.
Hope to hear from you,
Name removed
Son: Clayton Last name removed - Bachelor of Science . Computer Science
The photographer snapped a still graduation photo so quickly that he or she didn’t notice that the tassel was in front of my son’s face. Then I got charged $25 for you to photoshop the tassel out of the picture. I know the photos of the graduates standing with the school officials need to be taken quickly, but taking a picture with the tassel in front of a face in a photo where the people are posing for a photo and looking directly at the camera is the photographer’s mistake. It is disappointing to be charged to correct it. If you’d really like to make things right, you could refund the photoshop charge.
It was confusing on how to place order, options available, etc.