Customer Testimonials
The people. I created a mess - didn't pay my bill for *years* - but when I eventually called up to reinstate service, the people at Osterman were delightfully helpful. First it was - I think - Tanya, and then her manager, who quickly found the best way to unscrew the mess I'd made, accepting my apologies with humor. Within days, they sent a guy out to reinstall my tank; sadly, I forget his name (burly guy, in his 50's?), but he was very pleasant, informative, and jolly. I tried to tip him, but he turned it down!
Very polite & always delivers on time
Deliveries are always on time, never have to call.
Professional and prompt
Guy was a gentlemen, very polite and exceptional service
The price I was given as a new customer was fair and even though I am moving and will no longer need propane, I will recommend Osterman to the next renter. The automatic deliveries were a huge help, and the drivers are very respectful of property. The online bill payment is super convenient. I have no complaints!
Employees are knowledgable and helpful.
The friendliest people including Donna, Tiffany and everyone I've spoken to in my latest conversations moving my estate service from my father's. Thanks so much
Working with the team was a pleasure. We’d like to give a special shout out to Tiffany for coordinating everything. We’ve done quite a few projects around our home, two of which involved the Osterman Prapane team. Both occasions were an amazing experience for us!
Great service!
I've been with Osterman for several years and have always been pleased with their service. Telephone receptionists are friendly, knowledgeable, and quick to respond to requests for service or fill-ups. The delivery staff is equally accommodating.
Excellent service!
Friendly customer service
Dependable and convenient payment options
The service provided by my service technician, I think it was Jose, was fantastic. Got right to the problem and solved it. Made sure my system was in good working order. Was extremely friendly and helpful. Very professional. Highly recommended.
Quick response to request for propane.
'The people are courteous and responsive to customers.
Recent auto-delivery. Responsive when I request a delivery.
First for me is you get to speak to a human! Kind and knowledgeable staff and always willing to help.
Ease of use. Customer service.
Fast service, excellent customer service, very professional while calling, additional the drive service our tank and not damaged any of my wife’s plants…superb!
It's helpful to be on a regular refill schedule. No complaints here!
Service is very good.
Technicians were friendly and helpful.
NA
Excellent service and good pricing
Like auto delivery. I don’t even have to think about it!
Always helpful and polite when on site filling tank or on the phone.
Customer service is excellent
Excellent service , good prices