Customer Testimonials
Timely and never an issue
Online account access BUT I really miss the actual delivery slip that used to be available. Can we please have that back?
Easy to pay and easy to order
Good service.
I've dealt with Suburban for several years and have never encountered an issue. The automatic delivery service has been excellent, and the few times I've had to contact Suburban any issues have been resolved immediately. Delivery people are courteous and friendly.
The service is fine. I have tried to contact osterman by email and phone but never received a reply. I want to know if I should have a smaller propane tank. I clearly do not use that much throughout the year
Fast service, always polite
No need to call they just showed up. So I never have to worry
Fast delivery.
Easy to schedule service and a very timely response
Efficiency
Osterman always has great support and service. Prices are always reasonable!
Never have had any problems for over 20 years!
Prompt and quick service
Prompt and reliable service. Any issues are resolved quickly.
AAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++
Good service. Excellent customer service
I needed a paper copy of my recent propane delivery… it came in the mail in 3 days!
Thanks for being so accommodating!
Your customer service is 5 star.
Always prompt and courteous. However, for some reason I am no longer getting a slip when there is a delivery. Has that been discontinued?
Friendly and efficient delivery personnel.
Outstanding service. Efficient, polite, attentive.
everyone ai speak to is polite and helpful.
Always reliable
Wuickbdelivery
I have always had positive contact with Osterman, however, I do have something that I'd like to bring up. It's the penalty I have to pay for insufficient usage. I'm now 80 and am living on Social Security only. It's always a juggling act, financially. It's a hardship to have to pay a penalty because I don't use enough LNG to make maintaining my account worthwhile.
very kindly
Everyone is great! They have always been super helpful. Thank you. Kim V
Ease of placing orders online. Great customer service from people in the office. Drivers are top notch people.
Responsive to customer requests
Efficient delivery and on time.