Customer Testimonials
Usually reliable deliveries. However the website is difficult to navigate and log in to.
Additionally, my last fill on auto-fill was missed. A truck did come out to fill tanks, and was very nice, but didn't know how to start my type of furnace. The repair person had to come out the next morning, leaving me with no heat or hot water for 24 hrs when the temp dipped to 37 degrees.
The office prrsonnel have been great, very helpful and friendly.
Excellent service. Friendly workers. Last week I accidently almost ran out of propane. Was looking at no stove, hot water and no dryer. It cost me for the mistake but they came the same day so I wouldn't completely run dry. Always available when we need them. Thank you so much for your wonderful service.
I was not completely satisfied with a prior contact and Osterman followed up and corrected the issue. They went above and beyond.
friendliness and flexibility shown recently.
Staff is friendly, helpful. Using your services is simple
Quick delivery and thorough inspection for safety.
They are very helpful and knowledgeable
Convenience of auto delivery
I like the prebuy plan. The customer service reps are pleasant, esp my local reps. Sometimes I do need to call for a fill up early in the heating season, even ghough I'm on pretty. All in all, very satisfied.
Prompt and professional ..reliable
Courteous and professional
Good service
Service by Rob on Monday 9/30 to evaluate a potential leak---which turned out to just be a mostly empty tank--was efficient & informative. And as it turns out, his parents were our neighbors when we first moved here 38 years ago! The only issue I have with Osterman was how long it took to get in touch with somebody about our problem. I had already turned off the tank & were in Florida for the week, but it was not easy to get a return call---but once we did, all went smoothly and you set up the appt for the day after we returned home. We have had Osterman for years & are very happy with the company & service. Thanks for everything---Ed Raccio
Timely refills
Propane keeps me warm.
Easy and friendly delivery...Easy to pay on app.
Your efficient your pleasant to do business with
Both employees who safety checked and then delivered the propane were knowledgeable, friendly, and answered my questions. Great service and timely delivery!
quick and prompt service. Great service and good prices. highly recommend.
Prompt, convenient, friendly service
Quick response to needing propane
Thank you,
SS
Terrific service
Good service
Great service
We called because Our house filled up with gas when I turned on the oven.
The Service man checked every gas line in the house, and found that the stove was not
igniting the gas as it should have. We have replaced the stove with a new one, and are
very pleased with the service we got.
Sincerely
The Hollister's
I like the budget payment plan. I've had no issues with delivery.
The office folks I spoke with were absolutely helpful and courteous and even enjoyed a laugh or two, and thoughtful to reschedule work when the weather did not cooperate. The Tech who came out to service the tank was courteous to tell me he arrived, what he was going to do, and ask if he could trim some shrubbery that was obstructing the tank, and he did a wonderful maintenance on the tank - looks better than when it was originally was installed. I'm a happy customer.
Service and rich delivery man😎
Osterman provides outstanding service. You can easily speak with customer service person or just use their online portal.
THINGS WERE TO TH E BETTER SINCE i LAST SPOKE TO SOMEONE AT OSTERMAN PROPANE. iT SEEMS LIKE THERE ARE NEW PEOPLE THERE.First name removed REEN