Customer Testimonials
Always good service, thanks!
We had some questions about our auto delivery and a request to top off the tanks following a storm. The customer service person located the information we needed, called us back promptly and scheduled delivery in a timely manner. We don’t call ofter (okay this was a first in many years of deliveries) but its great to know there are courteous, professional people answering calls when needed.
Very good customer service help with billing issues
Prompt service. Professional and pleasant.
The technician was extremely helpful! Thank you!
The service from the Sunderland is why we buy locally Ann is terrific and so professional. She listens and wants the best for her clients We are new accounts and now feel confident with our choice and the service you provide. Thanks Sam and Mina Lussier
The pre pay program
👍
auto delivery is always timely
email statements timely
Reliable
I like that I can talk with a human being to get answers and complete transactions quickly and transparently.
You deliver!
Reliability!
The customer portal is great !!
Easy to.pay onliine.
After you miscalculated some deliveries,meaning despite no change to ou many ryears of usage you let is run out twice, which produced a lot of stress you then offered monitored service a d that has been reassuring.
unobtrusive, timely, professional
I’ve been with Osterman since I’ve bought my house in 2017. If I needed a repair or part they are always there
Reliable service.
Everything is good!
The friendly staff. Also LOVE the monitor on the tank to let you know when we need more propane ….and don’t forget the senior discount!!!
Prompt service, knowledgeable staff
Courteous employees
We are very happy customers of Osterman. It is a pleasure to work with Ms. Anne Zunich, she has been very helpful in resolving outstanding delivery and billing issues. Ms. Zunich is very professional, kind and caring and an asset to Osterman.
Thank you,
Abdulaziz Hanif
I love the service I have received from all who work at Osterman.
Reliability, customer service.
Works well. Timely deliveries
I like the budget plan.
Always deliver on time. Great office staff
Good service and prompt deliveries...
Everyone I dealt with so far at Osterman has been friendly and professional. Jamie Fitzgibbon was helpful and has reached out since my propane delivery to make sure everything went OK.
I look forward to an ongoing partnership with Osterman.