Osterman Propane
339 Amherst Road
Sunderland
MA 01375
United States

Customer Testimonials

Report a concern   October 11, 2026 — Rated 10 out of 10 by Damien Mcnally Osterman Propane
What do you like about our products and services?

On time and easy to deal with. Thanks!

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.G. Osterman Propane
What do you like about our products and services?

Price and availability

Report a concern   October 10, 2026 — Rated 10 out of 10 by Robert Fratta Osterman Propane
What do you like about our products and services?

Timely delivery

Report a concern   October 9, 2026 — Rated 10 out of 10 by B.S. Osterman Propane
What do you like about our products and services?

The woman with home I spoke about having only 10% in the tank was so very nice. She listened and helped to correct the situation quickly. The driver delivered the propane today to fill our tank. So very thankful for her help.

Report a concern   October 9, 2026 — Rated 10 out of 10 by E.S. Osterman Propane
What do you like about our products and services?

Reliable.

Report a concern   October 6, 2026 — Rated 10 out of 10 by William Miller Osterman Propane
What do you like about our products and services?

2 service workers were very friendly and helpful. Performed the job well. .

Report a concern   October 5, 2026 — Rated 10 out of 10 by Steve and Donna Feldman Osterman Propane
What do you like about our products and services?

Fair price
Good service
Easy billing feature

Report a concern   October 3, 2026 — Rated 10 out of 10 by J.L. Osterman Propane
What do you like about our products and services?

Reliable. Expert. Excellent tank truck driver

Report a concern   October 1, 2026 — Rated 9 out of 10 by J.K. Osterman Propane
What do you like about our products and services?

Easy, convenient and nice although prices are higher. It is what it is. At least the company is good.

Report a concern   September 29, 2026 — Rated 10 out of 10 by C.A.S. Osterman Propane
What do you like about our products and services?

Helpful & professional

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.W. Osterman Propane
What do you like about our products and services?

One less thing I have to worry about!

Report a concern   September 5, 2026 — Rated 10 out of 10 by D.A. Osterman Propane
What do you like about our products and services?

I appreciate the courtesy and kindness of all those with whom I have had the privilege of interacting - from those who answer the phone, respond to questions/concerns, to the delivery of propane.

Report a concern   September 3, 2026 — Rated 9 out of 10 by M.C.H. Osterman Propane
What do you like about our products and services?

Ease of the app
Very good usage tracking

Report a concern   August 29, 2026 — Rated 10 out of 10 by W.W. Osterman Propane
What do you like about our products and services?

No issues with product. Keeps us warm and cozy.
The service tech always polite and focused on the job.
Thank You

Report a concern   August 15, 2026 — Rated 9 out of 10 by H.H. Osterman Propane
What do you like about our products and services?

Just recommended you to a neighbor.
Always fills on time

Report a concern   August 8, 2026 — Rated 10 out of 10 by Dave Richard Osterman Propane
What do you like about our products and services?

To date I have been very satisfied with your service and have always had good delivery personnel.

Report a concern   August 7, 2026 — Rated 9 out of 10 by Gregory Curtin Osterman Propane
What do you like about our products and services?

Professional, on time delivery. Responsive to inquiries.

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.K. Osterman Propane
What do you like about our products and services?

It would be reliable to have paper invoice in a mailbox like you did before. E-mail is sent only to one person, it can be easily missed, or placed int Junk. With paper invoice somebody from household will see it for sure.

Report a concern   July 24, 2026 — Rated 10 out of 10 by D.B. Osterman Propane
What do you like about our products and services?

I think Jay is a good service manager and tries to please all of us . David is truly the best
Tech and I know when he comes out to work on my boiler it will be done at his best . I have complete confidence in him and enjoy working with him .
Many thanks
First name removed

Report a concern   July 22, 2026 — Rated 10 out of 10 by Samuel Karlin Osterman Propane
What do you like about our products and services?

Easy transactions

Report a concern   July 19, 2026 — Rated 10 out of 10 by P.L.D.B.P. Osterman Propane
What do you like about our products and services?

very helpful and friendly people

Report a concern   July 15, 2026 — Rated 9 out of 10 by Shirley Willette Osterman Propane
What do you like about our products and services?

I like that even tho they switched I still get great customer service.

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.T. Osterman Propane
What do you like about our products and services?

Great quality service, prompt delivery

Report a concern   June 10, 2026 — Rated 10 out of 10 by B.A.G.B. Osterman Propane
What do you like about our products and services?

Osterman takes care of everything . Thank you

Report a concern   June 9, 2026 — Rated 10 out of 10 by Andrew Childs Osterman Propane
What do you like about our products and services?

Great Service! competitive pricing, customer service is excellent

Report a concern   May 19, 2026 — Rated 10 out of 10 by W.H. Osterman Propane
What do you like about our products and services?

I like how quickly you deliver after a request for propane, not having to wait a week.

Report a concern   April 22, 2026 — Rated 9 out of 10 by S.S.J. Osterman Propane
What do you like about our products and services?

The 'new customer' rate is much appreciated by a retired guy. Hard to sell that concept to the long-term customer, though. Just wanted to take a moment to thank you guys during these hard times.

Report a concern   April 17, 2026 — Rated 10 out of 10 by J.K. Osterman Propane
What do you like about our products and services?

Decent cost. Effective delivery and building trust. Solid staff.
Great communication when supplies were low and deliveries were going to be “rationed”. Acknowledged cost adjustments with suspension of add on fees during that time. A+.
Drew me back in to a full supportive customer. Well done. Will not be forgotten

Report a concern   March 30, 2026 — Rated 10 out of 10 by D.M. Osterman Propane
What do you like about our products and services?

Thank you for your quick response in filling my tank, Thanks.

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.N. Osterman Propane
What do you like about our products and services?

We were very pleased with the response time, the efficiency of the driver and his knowledge when asked a couple questions about our propane service.


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