Customer Testimonials
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I was a bit concerned since I had called almost 2 weeks ago to get a delivery which I called the number on the Superior website and when I called back the Local Southbridge number I found out whoever I spoke with the first time didn't put in a ticket for delivery just took me off of will call and for automatic. I told this person at that time I was at 18 psi and I was concerned about running out. Thankfully I called back the local Southbridge number twice and I was told it would not get delivered till Thursday today. I was so thankful when the Superior propane truck pulled up on Tuesday. This delivery employee saved Christmas I would have run out the tank had 3.76 left in it. Also the employee I spoke with at the Southbridge office helped too. We would have froze and not had Christmas Din ner if the delivery didn't happen till today. I am forever grateful for the employee s that helped me out.
Your services are excellent. You're here when you say you'll be and you always fix the problem.
Thank you so much.
Seamless automatic delivery, billing and payments.
Help out when in short supply
pricing ok
TECH WAS VERY GOOD
Good customer service. Easy to navigate website. Timely delivery.
Price and promptness
Prompt and courteous
great professional friendly service
Efficient delivery. Customer service over the 25 y.ears I have had Osterman as my propane provider.
Service is great
Being able to monitor the usage from my computer/ a real convenience to me!!
Great customer service.
The staff answering the phones are very efficient, mindful and respectful.
Lately, we’ve been having very prompt delivery after one calls for refill.
Everyone I have had to deal with from the company has always been friendly and understanding, I really like not worrying about if my tanks have enough fuel to keep my house warm
Staff is always lovely and deliveries are on time.
Reliable & friendly delivery driver.
Very good service professional staff and knowledgeable and very responsive to customers needs thanks
Convenience
easy to pay online and convenient monitoring service
You have the best delivery people working for you! We moved to a new home last year and met with a couple of propane dealers. Your company was the most affordable, Since we were new owners, the propane lines had to be inspected and you sent a very nice gentleman from Mass to CT so that we wouldn't have to wait as winter was approaching.
The access to our tank is not the easiest but never has any of the delivery people ever complained. They were always polite and helpful.
However, I do suggest you review your automatic fill calculations because we did run out but again you handled the issue with speed.
Thank you.
Great responsive customer service with friendly staff.
Friendly staff.
Customer Service Reps are very responsive and helpful.
Fast service
Pleasant on time
Deliveries are timely.
Like scheduled delivery. Never have to call for it.