Customer Testimonials
Customer service is very good. Every time I call there is a friendly voice answering my questions.
The only downside I experience is their office monitoring gauge of my propane usage is incorrect.
I asked that the driver call me before arriving so I could make sure dogs were locked up in house. The driver did call me and made sure gate was closed when he left. I appreciate the consideration I was given.
Quick delivery
It's easy, fast and friendly service. Always accommodating the customers schedule!
Quick service
Wish we could submit request for fill via the app. It doesn’t work. Would be great if we didn’t have to call. I did call, and we had a delivery the same day!
Dependable service; courteous, efficient staff
Prompt service
Very nice people work in your offices.
Answer all your questions.
Fast on delivery.
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The delivery driver took special care to not disturb a lovely wren nest with five eggs in it when filling my tank. It would have been quicker and easier for him to have thrown the nest, but he did not. Kudos.
Courtesy and friendly.
We love the ability to request services and pay our invoices online. Service is always prompt after we put in a request. Our one frustration after Osterman was purchased by Superior is that we now have an annual service charge since we don't use very large quantities of propane throughout the year.
Very professional
Quick response. Great, friendly service.
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Prompt service
Who is there when I need them?
We have been using your services for over 38 years. You have always been helpful when needed and service is always on time.
The service is great --a gentleman in your Palmer office is wonderful --Gabriel is his name --very professional and helpful --
Great delivery service. Emails with pertinent information.
Very prompt and easy to work with.
Responsiveness & courtesy
Fast and friendly service.
Always there on time whenever I call for a delivery
They take care of you when you need them
servis
Deliveries alway prompt
ALWAYS Great custermer sevice
Always prompt responses to fuel monitoring.
We very much appreciated your service cleaning our gas heater. We have been with Osterman Gas since my husband, John Hourihan, had Jeff Osterman in his class at Blackstone Valley Regional Vocational Technical High School. Your company continues with the great service that Osterman Gas has provided us. We will stay loyal to your company.
Automatic monitoring of propane levels and pre buy guarantee are worthwhile programs offered