Customer Testimonials
We love the ability to request services and pay our invoices online. Service is always prompt after we put in a request. Our one frustration after Osterman was purchased by Superior is that we now have an annual service charge since we don't use very large quantities of propane throughout the year.
Very professional
Quick response. Great, friendly service.
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Prompt service
Who is there when I need them?
We have been using your services for over 38 years. You have always been helpful when needed and service is always on time.
The service is great --a gentleman in your Palmer office is wonderful --Gabriel is his name --very professional and helpful --
Great delivery service. Emails with pertinent information.
Very prompt and easy to work with.
Responsiveness & courtesy
Fast and friendly service.
Always there on time whenever I call for a delivery
They take care of you when you need them
servis
Deliveries alway prompt
ALWAYS Great custermer sevice
Always prompt responses to fuel monitoring.
We very much appreciated your service cleaning our gas heater. We have been with Osterman Gas since my husband, John Hourihan, had Jeff Osterman in his class at Blackstone Valley Regional Vocational Technical High School. Your company continues with the great service that Osterman Gas has provided us. We will stay loyal to your company.
Dependable
I like the pre-buy option.
We were almost out of gas. I called to get some service. By the time I drove to Walmart and back, all of 30 minutes, there was a slip in the door and the tank had been filled. We only use propane for cooking, yet the service was exceptional! Thank you, Osterman!
We're able to help us for an issue we had. They were accommodating and removed a charge which we never had before in 20 years
Quick service
Responsive company.
I had a compliant about my pro bane price and it was corrected in a timely manner.
Excellent customer engagement
Friendly staff
Friendly service and prompt delivery. Osterman's people go out of their way to help out. Last year we ran out of gas - we use gas to cook and heat water, so it wasn't a heating emergency, just inconvenient. The next morning a delivery person showed up at our door - he started early so he could come to our house before completing his regular orders that day. You guys are the best!
Courtesy and friendly.