Customer Testimonials
Quick turn around from time order requested to the actual delivery. Thank you.
I have found this company, who merged with our long-term company Roy Brothers, to be very reliable. We get oil and propane through them. Highly recommend them!
Prompt professional service. Website access. Customer service oriented personnel. Great service from the office to the delivery drivers and service technicians.
The service people are knowledgeable and caring. They listen to the customer and make sure you get what you need. I know I can depend on this company for good,prompt, dependable service.
You are responsive and reliable.
I can talk to a real person who is friendly and knowledgeable.
Good service on time. Friendly
Quality products, quality timely deiiveries and quality customer service is always appreciated!
They have a satellite that tell when you are low and a truck comes out to fill so you don’t run out during these freezing nights. Especially for the elderly. That can’t go to propane tanks and keep checking your fuel. Keep up the good work. In my eyes you are #1 in propane, gas and fuel. It is hard work dragging the hoses where the tanks are. I would and do recommend people.
Friendly customer service and timely responses
The staff is very knowledgeable, friendly, informative, and professional. I would highly recommend using their Service. I also like that they monitor the propane level remotely, so I am less likely to run out. They will do automatic delivery and leave the bill on the door. Extremely convenient.
Everything!
Easy to do business. Doesn’t over deliver.
I have always love your quality service and product. I just hope existing and new billing will continue with paper & envelope that makes my life simple and easier as I go down the road of my golden years!
The ability to
The fact that I never have to worry about getting a refill on time is a life saver
Delivery man was great and his driving skills to get up to my house was perfect
Good service.
Very polite people
Service is great always timely and delivery never a problem.
Always deliver promptly and customer service is outstanding!
Very helpful staff & polite drivers
Very nice staff
Great company with wonderful staff. I’m never worried about running out of propane because you’re on it!! Thank you and Merry Christmas!!
Very prompt and reliable service
automatic delivery very convenient ! Also pre buy in the spring saves money
We really are grateful for your concern and help with our empty fuel tank emergency the night before Thanksgiving. First Mary at Propane Supreme, then Nathan at Allen and Mathewson, took our family's plight seriously, and promptly arranged for Dave to come out and deliver oil at supper time that night. Heartfelt thanks to you all
Customer Service can be a very difficult job as often the people calling in are angry, rude, and downright nasty, even though they know that the person they're talking to had nothing to with their problem. So, when I have to call, I especially appreciate it when customer service is kind and friendly. Mostly though, honesty is very important to me, even if the information is going to be "bad news" and when they simply don't know. I hate it when someone makes up stuff because they don't know the answer. Just tell me you don't know. Simple. The woman I spoke to was friendly, kind and well informed. She made me feel much better about the situation.
Fast phone service and informative person talking.
Always excellent service!