Customer Testimonials
Prompt service and very friendly and competent staff
Automatic refill of propane based on radio transmission of tank level.
Prompt service
That you know when we need propane and we do not have to order it.
On time. Responsive
You always answer any questions I have and are pleasant to talk to.
I have been using Allen and Mathewson since I moved here in 2006. The previous owner of my house used them so I just went with it. I'm glad I did. They are not only convenient but very nice and easy to work with. The folks are always ready to assist with whatever is happening if necessary. I have never run out of oil and the maintenance on my furnace is done yearly and very professionally. I would recommend them to anyone who needs the services they provide.
Not a long wait between phone call and delivery.
Being consistent and reliable.
The services have been great and the response time for delivery has been excellent the conversations I have had with the delivery people has been knowledgeable and very comfortable.
The employees are all very helpful and knowledgeable. The service is quick and easy. No problems with any of the deliveries or workers. Keep up the good work.
Brad
Timeliness
Automated tank refill proxess
Prices are high for energy everywhere, but I like that I can lock-in a price for the term. I also especially like the IoT device that tracks the propane remaining in my tanks and schedules deliveries. Lastly, the budget plan that spreads the cost evenly over twelve months to even out the winter/summer months is also helpful. I haven’t needed much in the way of customer service, but the few times I reached out, they were responsive, friendly, and helpful.
Super service!
Easy to use website and fast service
Service and billing is automatic.
I don't have to worry about remembering to order oil refills. I am a very satisfied customer for many years.
Really appreciate that you monitor my tank and deliver propane when I need it. Also, when the landscaper inadvertently punctured my propane line, you got someone out to repair it that same day.
Easy to schedule a fill up. Pleasant phone person. Nice.
Service is good. Prices could be a little lower.
the best part of your services is Very Consistent and reliable.
Professional, prompt and local folks.
Your delivery guys are great. They work hard and are conscientious and careful. They do their job. Your technicians also do very good work on tune-ups to my furnace.
Allways on time
Efficient and friendly service
Prompt and courteous service when I called for delivery.
I recently overlooked my statements for several months and my bank account, I wasn’t looking to see if the money was taken from my account.
I am on the budget plan and could have been taken off and you could have demanded the payment. However that didn’t happen, thank you for your patience with my account. When I realized what happened I paid up. Just want you to know how thankful I am you didn’t drop me as a customer. I learned a valuable lesson for sure, open the mail and check your bank account closely. One more important comment, our tank always has oil!!!!!! Thank you~ you are definitely appreciated.
Auto delivery and pay
Easy!
You automatically arrive when fuel is low, can pay online or send a check.
Driver is always pleasant and does a great job!