Customer Testimonials

every time I go in I'm treated like family. they always greet me when I walk in and if they are busy will say will be right with you. if they don't have something in stock they will have it in a couple days very rare happened once in the 3 yrs I have been going here. I just bought my electric bike from Jeremy and he walked me through the process from beginning to end. Thank you

Service was great!

Professional staff

The sales man was great!

Good work ! Thank you

Quick and efficient

Quick turnaround for tire replacement and bike condioning- professional and clean shop, too!

Service is courteous and repairs are done promptly.

The staff is very helpful, and the store is well stocked.

Very happy with my Trek bike

Went in to have my bike serviced, they were very professional and had my bike ready by the next day. Will be going there for every future maintenance on my bike.

Amazing shop!

Jeremy from Trek Pompano Beach was an 11/10! He made our purchase easy and seamless. He was extremely knowledgeable in our process of buying two e-Bikes. He even applied a sale discount after we purchased our Bikes! Incredible. We LOVE our Trek e-Bikes

Wonderful experience! Great store and associates!

Staff is always friendly, very knowledgeable and helpful. Service is quick and affordable. My go to bike shop for service on my bike.

Amazing service, great atmosphere, and very professional staff! Thank you so much for our awesome bike — we are so happy with it! Jeremy was the best and made the whole experience even better. Highly recommend Trek Bicycle Store of Pompano Beach!!!

Excellent staff!

Great guys at the Pompano store. Very helpful and informative.
Would certainly recommend.

I recently moved to South Florida from NYC and have been to several bike shops trying to find where to service my bikes. It was Trek Bikes at Pompano Beach where I had found the perfect place. Upon entering, I was welcomed right away and knew at that moment this experience would be different. Jeremy and his team went above and beyond helping me build my Domane RSL frame. Not only did his team make it happen, but their customer service was amazing. Thank you Jeremy and team for this wonderful experience! You will definitely see me again soon!

Tip top and thank you

Very friendly and knowledgeable. Serviced my bike quickly and did a great job! Highly recommend!

The friendly service is what attracted me to come back. No matter how many times I've come into the shop, they're always welcoming. Answering any questions without hesitation. I came into the shop yesterday with a flat tire. They explained what was wrong, why it happened and had me pedaling away within 20 minutes.

Great place. Great service. Great peeps!!

Nice light road bike!

Good service and nice people.

Very organized store, well stocked. Excellent staff! Can recommend!!

Amazing experience!

Friendly, knowledgable and only descibe in detail the actual needs of your bikes.
The expedite process of returning back unto your bike. Lond delays may be desvasting 😂.
Thnak you .......

Daniel Lastra Pérez

Store hours and location are convenient for me, and I needed a new bike pronto when my old Schwinn quit. When I walked in on March 2nd, Jeremy was running a store errand, so it was just Ronnie and me. Although Ronnie does the bike service and repair work, he was so gracious in helping me try out a new bike. He even made some minor tweaks to the seat and handlebars, and allowed me to test ride it in the parking lot. I loved it and decided to buy it. Asked if he could get it road-ready for me and he did. When Jeremy returned, he added a water bottle holder to the bike after we looked at several options, placed it in my trunk and helped me secure it with my bungee cords. The Trek Townie is lightweight (aluminum) so I was able to get it out of my trunk at home and start to enjoy it immediately.

WHAT A GREAT EXPERIENCE!!! Ronnie could easily have lost my business because I woluldn't have waited for Jeremy to return -- so even though Ronnie is not a sales guy, he stepped up to the job for me. In closing the transaction, Jeremy was very reassuring about helping me with future services such as flat tire repair. I am so grateful for their help and I feel like they will be there to help me going forward. FIVE STARS FOR TREK POMPANO BEACH, FOR RONNIE, AND FOR JEREMY!

Just very nice professional staff

Amazing staff, very friendly guys. Even at the and of the work day. They even helped me fit my bike in the car and showed me how to take the wheel off correctly. The maintenance was affordable with the plan