Customer Testimonials

Both individuals were very helpful and nice and knowledgeable

They understood my situation and resolved it perfectly, but in a way I didn’t expect.

My experience is that Trek, as a whole, looks to provide their customers with great service, value and guidance for the life of their product.

I had been planning on purchasing an Electra Townie Go! For several months. We were on a trip visiting the southern coasts of Florida and we spotted this Trek shop. We went on July 17th 2025 and were met by Jeremy. I told him what I was looking for and what I had already looked at and researched. He dispelled some statements that others had told me and was extremely knowledgeable about the bikes. I test drove the Townie Go! S which I loved more than the 5i that I had been looking at. I felt he answered all questions and didn’t just try to sell me a bike. He also arranged to have the bike shipped to our house in Key West since we were still on our trip and did not have a return date back to the keys. I was thoroughly satisfied with the service at this shop.

Friendly service.

Very helpful staff.

They were very helpful

Great communication, quick service

quick and efficient service

Ron was very helpful, with all of my questions. Jereme also guided me to Ron and it was a group effort.

Great friendly and knowledgeable staff, awesome bikes and gear.

Service and timing

They seemed professional knowledgeable, and very courteous.
They were very reasonably priced.

Amazing services and caring sales team. Namely, Jeremy. He is very very helpful.

Quality products and excellent service. Very good customer service

Excellent service

Professional approach

I had an awesome experience at this Trek shop! They were professional, thorough, and took great care of my bike. They explained everything clearly, gave me tips to keep it in top shape, and had my bike ready faster than I expected. I highly recommend them for any repairs, tune-ups, or bike advice — they really know their stuff!

Always good quality merchandise and friendly helpful staff.

They treat you like family with respect. Make suggestions to you as to what is best for you with no pressure to spend. Thank you all employees in Fort Lauderdale, Pompano Beach and Boca Raton stores.

Great service and knowledge!

Good quick service ! Very fair.

William Was amazing

Great customer service

Great staff and quick work. Thx

Excellent staff at this location. Always helpful with their knowledge and service. Keeps me riding with no issues, best bike shop in Pompano Beach.

Always great service! I’ve had multiple bikes serviced there and they always accommodate us

The team with the truck store knows exactly what they’re supposed to do. We came in at the last minute, needing a bike service for a BMX race. They roll a jump right on it and get a good shape of the race could be done. Thank you.

Best bikes on the market! Jeremy right off the bat asked what I was looking for and I was very specific and said no problem I van hey they in from another store or the warehouse in a few days.

Jeremy is awesome. He helped me understand the type of bike I needed.

Great service! Great staff!