- Phone: 954-283-8420
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Customer Testimonials
Professional approach
I had an awesome experience at this Trek shop! They were professional, thorough, and took great care of my bike. They explained everything clearly, gave me tips to keep it in top shape, and had my bike ready faster than I expected. I highly recommend them for any repairs, tune-ups, or bike advice — they really know their stuff!
Always good quality merchandise and friendly helpful staff.
They treat you like family with respect. Make suggestions to you as to what is best for you with no pressure to spend. Thank you all employees in Fort Lauderdale, Pompano Beach and Boca Raton stores.
Great service and knowledge!
Good quick service ! Very fair.
William Was amazing
Great customer service
Great staff and quick work. Thx
Excellent staff at this location. Always helpful with their knowledge and service. Keeps me riding with no issues, best bike shop in Pompano Beach.
Always great service! I’ve had multiple bikes serviced there and they always accommodate us
The team with the truck store knows exactly what they’re supposed to do. We came in at the last minute, needing a bike service for a BMX race. They roll a jump right on it and get a good shape of the race could be done. Thank you.
Best bikes on the market! Jeremy right off the bat asked what I was looking for and I was very specific and said no problem I van hey they in from another store or the warehouse in a few days.
Jeremy is awesome. He helped me understand the type of bike I needed.
Great service! Great staff!
Close to my home , always helpful and a great amount of product to purchase .
Very thoughtful and knowledgeable staff member at the store. First name removed. He was able to help me buy a new Roscoe 7 and all the accessories needed to get me out on the trail this weekend!
The staff was very helpful and amazing. Jeremy was able to get the parts I needed ordered.
Good guys, great local shop.
Employee & owner was friendly and knew the product Trek bicycle. They explained the differences of each bicycle & let me test ride to help me make a decision.
The sales associates were very helpful with us making a choice.
I had a Cannondale Jeckyl mountain bike that needed a rear shock repaired.
Long story short, I gave the bike to another bike store where they told me they probably could not fix or replace the shock and that, after spending almost $10,0000 on the bike, I would have to THROW IT AWAY and buy a NEW one!
That being said, I dropped the bike off there where they kept it for a month only to have ME contact THEM to find out they could do NOTHING!
After picking up the bike I decided to call "Trek Bicycle Store" where I spoke to Giacomo.
I told Giacomo the bike type and he told me he would "call me right back".
15 minutes later Giacomo called me and said he could do something to get it fixed!
Fast forward about 3 weeks it is fixed and working like a charm!
Giacomo was friendly and knowledgeable just like the ENTIRE staff there!
Bottom line?
Trek Bicycle Store did what I KNEW could be done if I got in contact with the right people!
Trek Bicycle Store IS the RIGHT PLACE and the RIGHT PEOPLE and I HIGHLY recommend them ! !
The service and staff are so excellent that I will keep shopping here
Excellent staff very helpful!
We came in to look at some kids bikes and were sold on trek almost immediately based on the location and staff. We came in for two 24” kids bikes and were welcomed by informed and courteous staff. We were stuck between a “guardian” bike online and the trek, but with Shimano gears / brakes, an aluminum frame, local store, service and option to trade-in when they grow out of the bikes; we were sold. So much so I’ll have to save up and perhaps get myself an upgrade too! All the staff were super passionate about biking, welcoming and patient. We will be back again, and again.
Service is the best they don’t try to oversell to you. They tell you what is wrong and if they find something else they call you and advise you what it is. They have a great selection of accessories and bikes. Giacomo the repair guy is great. He always treats me with fairness and kindness as if I’m family when I walk in calls me by name. Thank you
There are was very helpful and friendly.
The guys seem really knowledgeable they had what I needed and a good inventory.
Great customer service !
Excellent service