- Phone: 954-283-8420
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Customer Testimonials
The two gentlemen in this location are welcoming and knowledgeable.
Very knowledgeable. No pressure, great salesman. This is why I came to this location, and the Boca location. Excellent work! A+
I have felt very welcomed and valued every time I have been to this store for service on my Trek Madone or my Favolaro. Whether on the phone or in person, all of the staff are friendly, deeply knowledgeable, quick and practical, and completed the work needed before the forecasted time.
Very helpful
Nice friendly store, great service
Both the workers were very nice,efficient and provided wonderful customer service.
Wonderful selection of Bicycles.
I came in with an issue and they completed the job in 20 minutes
Very happy customer
The team at the Pompano store is amazing! They made sure that the bike that my daughter wanted was ready for pickup overnight. They were very friendly and helpful with their recommendations and advice on accessories. Highly recommended!!
Service was very good. They did what they said and completed the job in a timely matter.
Very welcoming place, they were extremely helpful, they answered all my annoying questions with a smile on their face!! And I became a member of the lifetime flat offer!
Highly recommend!
Giacomo and William were both extraordinarily helpful and knowledgeable about purchasing the right bikes for me and my husband!! And they were able to transport the ideal bikes for us from another one of their stores really quickly, which was very helpful too as they were a surprise gift for my husband
I always have great service on my bicycle. Giacamo is a great mechanic. I trust him in servicing my bicycle and changing out my tires. He even helped me change the cleats on my shoes when I could not remove the screws from my old cleats. I would not take my bike anywhere else!
Friendly, competent service.
Great speedy service.
Flat tire in and out in 20 minutes.
The staff is knowledgeable, helpful and fast.
Polite employees, knowledgeable and efficient bike service.
Personal friendly service with a 'can do' attitude. Love it.
Personal service.
I'm pretty new to a Trek and I have been pleasantly surprised by the culture in which the brand promotes. It's a very inclusive environment where you feel at home and feel cared for. I love the atmosphere!
Great Service from Giacomo and the team. They tuned up both my bikes for a fair price and did a great job
My first visit to this TREK store, I live closer to the Sunrise/US1 store in Fort Lauderdale, but visited the Pompano
Beach TREK store with the guidance that servicing my TREK FX S4 could be completed with in a week instead of 3 weeks.
That was the case as Store manager/owner Giacomo Gamble. All good, it was a $500+ overhaul on a bike with more than 10,000 miles since the last major service. It was completed within the expected time (and the front bearing assembly was not in stock), and with brake pad in store discount. I am back on the road, the FX S4 is feeling good again. I am. off to north Florida soon to ride some rails to trails pathways!
The technician was very nice and helpful.
No matter who I spoke to they we're there with the answers. And they got to my repairs quickly
Great customer service
Personal service from the manager who made me comfortable so I purchased my first quality bike .
Perfect
Great annd courteous attention. Great service and good advice.
The promptness in servicing your bike
Great Team
Courtesy
Efficiency
Very knowledgeable, very friendly.
Bikes of good quality
The employees that work there are friendly, helpful, and knowledgeable about their products and inventory. Communication from the repair shop is awesome. I received a call, with a voicemail, a text, and an email to let me know my bike was ready. I'm definitely going back. Thanks guys
Staff are excellent, service is outstanding, and the bikes are superior
Everything was great! Fast and knowledgeable service!