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Customer Testimonials
I'm pretty new to a Trek and I have been pleasantly surprised by the culture in which the brand promotes. It's a very inclusive environment where you feel at home and feel cared for. I love the atmosphere!
Great Service from Giacomo and the team. They tuned up both my bikes for a fair price and did a great job
My first visit to this TREK store, I live closer to the Sunrise/US1 store in Fort Lauderdale, but visited the Pompano
Beach TREK store with the guidance that servicing my TREK FX S4 could be completed with in a week instead of 3 weeks.
That was the case as Store manager/owner Giacomo Gamble. All good, it was a $500+ overhaul on a bike with more than 10,000 miles since the last major service. It was completed within the expected time (and the front bearing assembly was not in stock), and with brake pad in store discount. I am back on the road, the FX S4 is feeling good again. I am. off to north Florida soon to ride some rails to trails pathways!
The technician was very nice and helpful.
No matter who I spoke to they we're there with the answers. And they got to my repairs quickly
Great customer service
Personal service from the manager who made me comfortable so I purchased my first quality bike .
Perfect
Great annd courteous attention. Great service and good advice.
The promptness in servicing your bike
Great Team
Courtesy
Efficiency
Very knowledgeable, very friendly.
Bikes of good quality
The employees that work there are friendly, helpful, and knowledgeable about their products and inventory. Communication from the repair shop is awesome. I received a call, with a voicemail, a text, and an email to let me know my bike was ready. I'm definitely going back. Thanks guys
Staff are excellent, service is outstanding, and the bikes are superior
Amazing
Great customer service.
Great service! Giacomo is friendly and helpful without being pushy. I’ll be back!!!
Great service
Very friendly people and helpful. They listened to my concerns
Great store. I've purchased 2 bikes there. Very kind and helpful staff. Great selection.
Great customer service and speedy repairs.
Great product and great customer service!
Good products. Price good
Jeremy at Pompano Trek Has been beyond helpful getting me situated with my new bike. Not only did he help me find the perfect bike for my riding journey, but he has also been helpful in providing tips and tricks, which has helped me become a more confident rider. I am very grateful! Also would like to give a shout out to the crew that recently maintenance my bike, thank you for the assistance and warm hospitality.
Giacomo was very helpful and answered all the questions. Provided excellent customer service. Definitely would recommend Trek of Pompano Beach.
Customer service is great!
Fast,effective
Fast and easy. The staff here was super patient with my family of 5. They got our oldest kid sized for his first big bicycle in perfect fashion. Wiling to answer any and all questions we had. Cannot recommend Trek of Pompano Beach enough!
EVERYTHING!!!! I’ve been riding Trek since I was 15, I’m 35 now and all products have succeeded my expectations.
Got my tire replaced very quickly days it would take a week because they had to order the tire but got it done in 3 days
Personal service.