Member Testimonials
I use your pool. It’s very nice.
I usually use the YMCA in Liverpool New York and I don’t drive I take call a bus and I haven’t felt like going to Liverpool just to go swimming, so I decided to try downtown Location and I find it very convenient and the staff are great. Hopefully I can utilize the other equipment.
Please increase the time allotted for lap swimming. Are there any classes for stretching or resistant bands?
Been going there since 1977.
I like that it's a total old-school city Y with people like me. The staff is super-friendly and helpful. I always end up smiling when I'm here.
I love the culture and community of the Downtown Y. I have been a member almost 15 years and I’ve made many friends.
Clean, friendly staff, pool was nice and not too busy.
Friendly, very clean, wide variety of activities, open from very early to very late
The staff and the instructors are friendly, professional and competent
Nothing like the Downtown Y.
Pool sparkles. Syac staff are fantastic. All the maintenance staff are.
Brittany and all the front desk peple are great.
The staff is the best; always so friendly and attentive. The facilities are great. the equipment is always in good working order. The best thing is the camaraderie amoungst the staff and members.
Friendly. Variety. Classes.
I live downtown and love being able to just walk over. All the essential things I need for a workout are there. I use the pool about once a week too!
The staff is incredibly friendly and willing to help with any issue. It's also not crowded most of the time so one can access the pool easily.
New employee need to go though a dealing with members needs and wants. All employees need to answer the properly here's how the phone should be answered good morning or afternoon or evening this is the downtown ymca Bob speaking how can I help you . All employees need to go through a employee customer service course.
Great
the people and the women’s gym equipment
I love the amenities at the Y. I however wish most money was invested in keeping the facilities up to date
I love the YMCA downtown I love the weight room the track and the basketball courts.
The staff is great and it’s for everybody.
The weight room
The Tuesday morning running group and Thursday morning strength class with Ted.
Everything. The gym, the pool, the sauna. The fact u have swimming lessons for my kids. You have family packs so that my whole family can join. Everyone is nice, kind, and respectful.
Being able to swim and work on my aqua therapy. Because my disability has worsened as I have aged…. Water exercises is the only way for me to get meaningful workouts.
Everyone is friendly and easy going. Convenient location for me.
The experience of meeting new and exciting people
It has all the equipment I need. Plus handball courts . Always good company..
Gym weight room
Great experience
The staff at the front desk. They are very personable, helpful when needed and they make you feel welcomed!