Member Testimonials
it’s very clean it’s friendly and it’s got everything that a family will need for these winter months in Syracuse
I really enjoy going to The Y. I go to the water classes. The very best teachers you have like Donna, Jennifer,Jill, and the new one Dianne. Ellen always has a big smile welcoming me in side, I always have trouble getting my app up . She is so patient with me. I wish the water was warmer in the big pool. Donna does work us hard to get fit. But with Jennifer she works you in a different way in the warmer water that is fun. When I leave Lee always tell me to have a nice day with a big smile. I love the Y. I have made many good friends.
The friendly front desk staff and the amazing yoga teachers!
It is a great place there are many activities to choose from. Facilities are clean and also great to.meet new people.
Northwest YMCA was outstanding, clean , beautiful!
Friendly and personable staff especially at front desk and aquatics.
The staff and everyone seems to be so friendly.
the staff and facilities are awesome
Hot works yoga, gym amenities, track, sauna, friendly staff
Great facility, clean, friendly and filled with a range of great activities and exercise options.
Classes for seniors, walking the track.. community feel..Everyone is friendly.
With no prior experience, I started an adult wheel-throwing art class as a Christmas gift from my wife 6 years ago. The pottery classes at the Northwest Y have become a regular part of my life as they give me an outlet for my need to learn new skills and to be a maker. The classes are also a social construct because the instructor and other students have become friends and an important part of my weekly social circle.
Beautiful facility and great staff!
Friendly and helpful staff!! I appreciate the cleanliness of the facility, including bathrooms. There's something for everyone and hours are great.
Friendly people, clean facilities, love the indoor walking track.
Love the Les mills body pump class. Glad you will be offering video class too next year.
Free weight room, treadmills I use regularly.
Will continue to use more of available things to do. Including pool, sauna and steam
Like to use the track when the weather doesn't allow walking outside. The building is always very clean and the personnel are always very helpful and friendly.
It is well maintained and the staff members are pleasant and knowledgeable.
I love the family atmosphere and the variety of ways you can be fit and healthy!
I love the variety of programs offered to all ages. The staff is always friendly and helpful.
I appreciate the Northwest YMCA's programs for all ages, cleanliness and all the different opportunities to exercise.
Nice people, very clean
Everyone is wonderful there. Facilities can't be beat.
It’s cleaner than the north area YMCA. We live closer to the north area but because of it not being as clean, we don’t go there as much. We usually only will do one class there a week and that’s only because of the person teaching it.
The Y is a wonderful place. So grateful that we have this facility in our community. The staff is always so friendly , it is a pleasure to be so welcomed. I enjoy the pools, sauna, steam room and track. It's always a nice day at the YMCA.
The building is always very clean no matter what time you go. The staff is always friendly and helpful. They keep the walkways salted and clean.
Their programs include all ages. The pools are always clean.
The friendly staff; clean facilities; classes offered…no complaints 🤗
I use the pool a lot so I really appreciate the cleanliness of the facility from the women’s locker room to the pool itself!
The variety of equipment and the employees.

Lots of things to do, friendly employees