Member Testimonials
Easy access& not much congestion where I want to be
People that work there. Clean facilities
From the moment I walk in the front door, the staff is friendly and welcoming. The class instructors are knowledgeable and inspiring. The facility is always clean and well-staffed. Thank you for all you do.
Привітний персонал. Надзвичайно великий вибір спортивного інвентарю. Моїй сім'ї дуже подобаються басейни,в них зручно плавати.. А також години роботи закладу, можна встигнути після роботи завітати на тренування!
Дякуємо ,ви чудові
The availability of equipment and the variety of exercise programs.
Track
It’s clean, well staffed and all of the equipment is well maintained.
There are many more water exercise classes. Staff is friendly.
Equipment helpful for staying in shape, staff/attendees are helpful, friendly.
Big space and a lot of programs to choose from.
Love the aqua classes! The staff is very friendly and helpful! The building is well lit and very clean.
Everything and so clean
Classes, friendly staff, cleanliness of the facility.
Beautiful pool!
Variety. Activities for ALL ages.
It is a great, modern and updated facility however, what makes is truly wonderful is it's staff!
Always friendly and helpful. Carrol (at the desk in the early morning) is always there ON TIME, with a smile on her face, to greet you. John, is the MAIN REASON the place always looks clean and inviting. He makes the place sparkle! He does such an amazing job and he is soooo friendly. We all call him the morning Mayor but, the truth is he is the HEARTBEAT of the Northwest YMCA. Tom, Tom and Dave are always on the "floor" to help and instruct and they are so kind! You cannot go wrong by joining this special family. If you have a hard time finding it, look for Carol at 5:30 every morning and you will discover it as she is truly the NORTH STAR of the NW YMCA! She is a beacon, she is always there. :)
Friendly employees, lots of classes, clean surroundings, lots of equipment. The pool area looks amazing, although I’ve never gone swimming. It has a lap pool and lazy river that you can jog against the current
We only go to the pool area and have focused mainly on the water walking pool on Monday, Wednesday and Thursday.
Friendly, large variety of exercise classes
Everyone has been helpful and friendly. The facilities are clean and inviting.
Nicely appointed with lots of workout choices and lots of programs for everyone in the family.
The classes I have joined have been great. I tried yoga , barre and strength and cardio. So many different options and wonderful instructors.
This facility is clean and has a great track! I come here primarily for the programming since my North Y branch no longer offers many classes that are challenging- and management has never been very open to dialog. Congratulations on a wonderful facility.
The aquatics staff are truly amazing!!!
Friendly people, very clean, good selection of activities
Love the lazy river and the therapy pool. Also how clean the locker room and showers are. Friendly staff all make for a positive experience.
Lots of things to do, friendly employees
it’s very clean it’s friendly and it’s got everything that a family will need for these winter months in Syracuse
I really enjoy going to The Y. I go to the water classes. The very best teachers you have like Donna, Jennifer,Jill, and the new one Dianne. Ellen always has a big smile welcoming me in side, I always have trouble getting my app up . She is so patient with me. I wish the water was warmer in the big pool. Donna does work us hard to get fit. But with Jennifer she works you in a different way in the warmer water that is fun. When I leave Lee always tell me to have a nice day with a big smile. I love the Y. I have made many good friends.
The friendly front desk staff and the amazing yoga teachers!

The Northwest Family Y is welcoming and offer a great arts program for adults and children. Love the pool!