Customer Testimonials

BOUGHT TO E BIKES. PICK UP WAS EASY EXPLAING ALL FEATURES FREINDLY STAFF GOOD JOB

Jamie!

I was able to test drive the bike before purchase. Both Hunter and Jamie were easy and professional to deal with. Jamie was kind enough to put my old seat on the stem.
Only wish they weren't so far away!

Prompt and Thurow.

Very friendly and was able to help with a tube while I waited at a fair price. The music was good too.
Thank you!

friendly and professional

Jason is very friendly and knowledgeable. Great selection of ebikes. The test ride sealed the deal.

No pressure at all to buy, so test drive as many bikes as you like. But I’m warning you, you will fall in love with a Townie Electra Go 7D! Soo happy with my early bday gift. Western Cycles team and service does not disappoint. They are super knowledgeable on their products and technical abilities to troubleshoot any of your bike problems. Happy to be a lifetime member of the Western Cycle/Trek family :)

The owner (Jamie) is the operator and runs his business like he cares... because he does care. I put a deposit on a bike that he was not sure would be made, or that he could get. He told me this up front. 3 months later, the bike was there. No added markup, no games. I'll be purchasing more bikes for my family from Western Cycle.

I bought an Aventon Aventure from the Seabrook location, and the rear rack from the Danvers location. The people were pleasant and professional. They let me test ride it prior to purchase. There was no pressure whatsoever. The bike has been great. I've ridden it over 200 miles so far.

Great crew and the owner is a good guy.

Prompt service. Honest advise.

Good customer service

I love the product, they tried very hard to help us with what we needed

Very helpful with the purchase and our son loves the new bike and the suggested size.

Great service

knowledgable staff, very helpful, the bike is fantastic works great seems very well made.
good quality brakes and gears

Should we have gotten 15% off helmet and Michele for the helmet and dog carrier? I have an email you sent me saying we would get 15% off accessories. Nancy

Very friendly, helpful & fast getting us our bike. 100% recommend!

Hunter and Dean were great!

your product is great and your service is prompt and professional

Previous purchase, know that there will be support for product if needed

The techs were able to repair and replace everything that was needed on my old bike. Went over everything with me when I brought in the bike, and got it done quickly. I would definitely use their services again.

The staff is great! Bought 2 bikes there. I highly recommend!!

Super friendly.
Very helpful.

Very helpful fixing my bike and answering questions about potential future bike needs!

Good stock of inventory. Also everyone was very helpful.

Tucker was great and I got a fabulous bike

Great bikes and service. Enjoying my new Aventon Aventure every day. Wife loves her new Level too.

Knowledgeable, friendly, and kept us up to date on delivery. Thank you, we love our new bikes. Thank you also for helping us get the rack and bikes on correctly.