Customer Testimonials

The head tech is a real dreamboat

Great service!! I called in the morning about my sons tire being flat and needing a repair. I stopped in 15 minutes later, Jordan had repaired the tire within 30 minutes and I was on my way. Excellent, friendly people at the Seabrook location! Very pleased with my experience at Western Cycle and will continue to do business there.

Great shop and service techs.

I needed a flat in rear of my Aventon, very nice service and people. Got bike back next day, will hVe tuned up in the fall. Great service

To the young man with the Highland Sheep on his T-shirt (which I mistakenly called a Yak), I offer an enormous "Thank You." While I fretted, you maintained a calm demeanor and wonderfully pleasant attitude. I was nervous, cranky, and totally afraid of what I was trying (really wanting) to do — get back on a bike again! You stayed with me till it happened!

To the gentleman in the store who shared his thoughts with us on the differences between the bike we thought we wanted and another one that appeared less daunting, another "Thank You." The difference between those two bikes meant everything!

Thank you both so much !!!
First name removed T

Wonderful customer service! Bought two ebikes. One had defective lights. They let us swop for a new bike, no problem!

I love my new used Bike. I bought a used Felt bike From Jamie the owner he was great!

Quality products and great customer support.

I brought my Roubaix bike in on a Sunday. They took a look at it and determined that I needed a new cassette, chain, and tires. Also got some new break pads and a tuneup. Parts came in a few days later and got my bike back by Friday. Ready to ride for the weekend. Good team they're very attentive and customer service oriented. Will be coming back and recommending to family/friends.

Knowledgeable, friendly staff!

Great knowledgeable and friendly folks work there!

Product is top notch and service is excellent

Tucker did a great job tuning my Catrike! He is also a lot of fun to talk with. Thank you for hiring him!

Very helpful staff! Work completed ahead of schedule!

knowledgeable, very friendly , accommodating .

Friendly and knowledgeable.

Very professional service, extra attention to detail, didn't try to up sell

quality bikes and very helpful staff

Great customer service and was able to get ye model I wanted fast and easy.

Great customer service and an amazing selection of instock e-bikes!

Great service very knowledgeable my Elliptigo is like new. Thanks :-)

Great, friendly, helpful people and my kid loves his bike. Thank you

Amazing service!!!!

Good service. Did everything I asked to do. Was very pleased with service. The person that helped was super kind and compassionate. As I was gifting a bike to a homeless person, who's bike was just stolen. But wanted to make sure it was safe. Thanks so much.

Name removed

Very helpful analysis of service needs, estimate ahead of time (accurate one). Work was done sooner than I expected and I was notified by both text and email.

Convenient location. Friendly staff. Expert service. What's not to like?

Price and quality was good.

Very informative staff without being pushy

We like the line of Gazelle bikes

Good selection of e-bikes, knowledgeable and friendly sales staff, and good prices.