Customer Testimonials
Efficient
customer service
Great customer service!
The respond time and politeness of their staff, dependability.
Friendly, professional service.
You don’t let us run out of propane
Good service at fair pricing.
Great customer service.
prompt convienient
Fast response and delivery. Very helpful.
When call always pleasant to speak to and understanding. The superior website doesn’t always allow certain entries and Virginia propane always able to work out.
I ran out of propane unexpectedly and my account showed that I had plenty. The woman who answered my distressed call to Virginia Propane soon after they opened in the morning was sympathetic, checked with the dispatchet, and said someone would be there by noon. The delivery person got there by 11:30, filled my tank, identified the problem with the gauge, came in to check all my pilot lights, and while he was there kindly got the drawer under my stove back on track. Both people were professional, personable, and undetstanding.
Everything was great but didn’t leave a tocket
Very friendly and timely service.
Everything!!
Since we have a radio transmitter on our tank, it makes it easy to get refills we we need them. The technicians are very friendly.
on time, responsive to requests,
Easy to get someone out and take care of my needs
Great company to deal with the people are great to work with they will help you if you have a problem . Just a great bunch of folks that will help you if you have a problem all ways willing to help harold.l
Prompt and willing to work with the customer.
I like that I can monitor my tank level remotely from the website and the monthly budget payments are really helpful especially after this most recent fill up given the current state of the economy/inflation. David my delivery person is a really great guy and always has a happy disposition. Its always good too see him show up and have a quick "hello" for the few minutes he is here taking care of business.
I do wish though that prices were a little more competitive. Before Virginia Propane merged with Superior the pricing levels were much lower.
I was not home when the tanks were filled.
Customer service, easy access, and quick response
You all were so quiet never knew you filled my tank
Always friendly and helpful when I call. Honest customer service, great company to work with!
We had a delivery yesterday, however the bill was not left on the front door as usual.
So far i have gotten good service since i have been with the company and I would recommend it to someone else.
It is a pleasure doing business with you. When I call I get a professional and friendly associate who helps me in a timely manner. Even when I run out of propane and I know there is a demand for it I haven't had to wait too long for a delivery. Also when I call I haven't been put on hold or haven't had to wait for someone to answer. They have always exceeded my exceptions.
Customer Service was great this past weekend when we had a leak issue.
Friendly office