Customer Testimonials
Outstanding and prompt response and service. We are very pleased
Prompt service
Virginia Propane has been wonderful to have for our propane needs. When you call in you get someone on the phone willing to help you and always polite. They are honest as to when they will deliver. I appreciate a company with excellent customer service and honesty.
Excellent service
Timely, reliable service
You are dependable.
I love that my propane tank is refilled automatically when the level goes low. I never have to worry about running out of gas for my fireplace.
We have had good service from them!
Calls are answered and requests are handled in a timely manner.
Prompt deliveries and helpful employees.
The customer service is outstanding!
Refills are prompt and the employee is safe and polite.
Consistent and prompt service. Assistance with ensuring that my propane gas insert is working properly after the delivery.
Customer Service Representative Marie Mitchell was most supportive in helping me get account setup and delivery of propane. Va Propane contractor whom installed tank couldn’t have been more helpful as well. Provided additional support to make sure I was satisfied
Timely and professional service.
The gentleman that delivered my propane was very courteous and respectful to myself and property.
Immediate response.
Promptness
Excellent service.
Everything-you guys are awesome. Great customer service in Ashland, VA. Always a pleasure to work with. As long as I use propane, I will never work with another provider.
Your service is spot on.
Reliable delivery
Prompt filling of tank
Delivery service is dependable. Needs improvement on special price offer to local dealers.
Easy ordering and quick delivery of propane
very responsive
Your friendly service and people have always been helpful and conscientious.
Love my new fireplace. Virginia Propane easy to work with
It is so important in this day & time, that customer service reps, no matter time situation, request or complaint, that each customer is the recipient of a friendly concern/demeanor, rather than “just another annoyance”. It is rare, however, for the not quite 2 years, we have been customers, every phone interaction or delivery person interaction I have had, I have been treated as if my requests, concerns or just questions, are important to the person responding. As well as providing a necessary product at a fair cost. These are the main reasons I would not consider another company for my needs. In the past, I have never encountered the timely service or friendliness & concern for my well being as I have found with Virginia propane. God bless all of you, you are all appreciated and valued providers of comfort & well-being!!
Fair price and good service. Thanks!!