Customer Testimonials
Service is prompt and reliable
Called to have tank filled...we’re told 7-10 days... they filled it less than 24 hours after we called...
You were very quickto respond to our need.
The best and most responsive service in town for propane delivery. I particularly like that they anticipate our needs and always fill before major bad weather events. We have locked in a great rate for the year. The representatives on the phone and the technicians on the field are professional, courteous and efficient. Great company.
You come promptly.
i only use propane for gas logs. this past fill up was unexpected…didn’t think the level was low enough. with cold weather arriving when it did we will be enjoying the logs a bit more than we planned. thanks!
You guys are wonderful to deal with! I own a small fireplace company in Richmond, and I always recommend your company to our customers who need propane.
Thanks!
we are real happy with our delivery, and plan to keep money on account so as to make it easy to delivery. That way being we are a distance away trying to make it easy for you.
Easy to request delivery and pay online. Quick delivery.
Dependable! We are on automatic refills and have never run out. We lose our power frequently in storms and our generator is fueled by our propane, as is our backup heat. I am very happy with our service and the prices meet expectations.
It's been excellent getting the attention of taking the call and the time that it get propane to the house.
Fair price and good service. Thanks!!
Outstanding and prompt response and service. We are very pleased
Prompt service
Virginia Propane has been wonderful to have for our propane needs. When you call in you get someone on the phone willing to help you and always polite. They are honest as to when they will deliver. I appreciate a company with excellent customer service and honesty.
Excellent service
Timely, reliable service
You are dependable.
I love that my propane tank is refilled automatically when the level goes low. I never have to worry about running out of gas for my fireplace.
We have had good service from them!
Calls are answered and requests are handled in a timely manner.
Prompt deliveries and helpful employees.
The customer service is outstanding!
Refills are prompt and the employee is safe and polite.
Consistent and prompt service. Assistance with ensuring that my propane gas insert is working properly after the delivery.
Customer Service Representative Marie Mitchell was most supportive in helping me get account setup and delivery of propane. Va Propane contractor whom installed tank couldn’t have been more helpful as well. Provided additional support to make sure I was satisfied
Timely and professional service.
The gentleman that delivered my propane was very courteous and respectful to myself and property.
Immediate response.
Great local service