Customer Testimonials
You came within the time you indicated and the gentleman or courteous. Just overall a very good experience.
Thank you
Good service
excellent customer service! quick delivery
I am very happy with service. Would recommend to all
Communication is good, processes are simple. Prices are fair. No service issues
Convenient and friendly service!
We are on a schedule to fill my tank and this gives me peace of mind. You have also come when I called you.
Quick delivery…1 day after I called.
They always come when they say they will be there.
Good product, great people!
Yes
We used Virginia/ Ashland propane for the first time. The representatives were very helpful. The service technician that delivered the gas was courteous and performed his job timely and mindful of our yard and dog. Look forward to working with Virginia / Ashland Propane in the future.
I never worry about running out of propane. I appreciate the fact that you fill me up when in the neighborhood.
Ease of requesting a fill up and use of a "radio" gauge telling the % fill of our tank.
On time propane delivery, reasonable pricing. Couteous Customer Service.
MY BROTHER DAVID JOHNSON USED TO WORK FOR THIS COMPANY AND HE RECOMMENDED YOUR PRODUCTS AND SERVICES. THANKS !
Always efficient, customer service orientated.
Friendly. Responsive.
Reliable
Everything
Wonderful Customer Service from Tom in the field along tank installers, delivery drivers along with everyone in the Ashland office.
Thank you very much!
Kind regards,
Eric
Friendly professional people delivering high quality propane
I have been using Virginia Propane four approximately two years and I have never had a problem. Their Service is exceptional. The staff appears to be very hard-working and are quick to follow up on customers on customers requests! Customer requests for delivery of propane are handled properly.
Jinny was very friendly and helpful in setting up my service. The delivery was prompt and professional.
Knowledgeable staff and friendly technicians
Fast and efficient
We had a new service installed ,The tank was set , leveled and filled.All within a couple days .
Well, I’ve been a client since 2004, I am pleased with my service, however not so much when my tank runs out completely, but will give credit for promptness when this happens.
I like the monitoring of the tank when it gets below 30 %

VA came to my house late at night to refill my tank which was on auto refill but somehow ran out. I was very impressed by that and all by the courtesy of the driver.