Customer Testimonials
Product, delivery and customer service is Excellent!!! i would recommend anyone to choose Virginia Propane, you won't go wrong
Prompt service, office staff very friendly, delivery man was great and nice to deal with.
Friendly, professional
I'm very happy with VaPropane had gas leak they were hear quickly, they found probable and very helpful and always very nice😁👍
great customer service
The service man is very nice and quick.
Very timely deliveries after being requested. Thanks.
The people I speak with have always been pleasant and the service is prompt.
Friendly customer service and prompt delivery.
I am new to a propane service. They were very helpful in setting up the service. Highly recommend.
Wind jet cat your services don’t know yet
Customer Service and knowledge of delivery date.
We called Virginia Propane on Thursday as our tank was empty. The only propane appliance we have at this time is a set of fireplace logs.
Virginia Propane informed use that it might be as long as 7-10 days for delivery. The next day there was a truck in our yard in Varina. The operator was friendly, careful and quickly on his way to the next customer.
Thank you,
Stephanie and Peele Dunn
I have used your company since 2003. I have an external propane tank for gas logs and require a fill up every couple of years. I have found the service excellent. Because my need is sporadic, I choose to have 'will call' service (vs. scheduled) as I know the company prefers to fill mostly empty tanks rather than top off mostly full tanks. My only feedback is that when I requested service this year, the propane wasn't delivered in the scheduling window. The request was non-emergent, I was in no rush to get the delivery, and didn't mind waiting. When I checked the website, I didn't see where I was on a delivery schedule so I reinitiated the process. It wasn't until I requested service the second time that I received a notification that I was already scheduled. I may have missed a notice on my account page stating that I was scheduled for a delivery, but it wasn't obvious to me. The delivery was made without issue.
Convenience and reliability.
You keep my tank well stocked without any input on my part.
Everyone is very kind and helpful.
Good prices friendly service respectful of your property
prompt service even though I'm not a monthly customer
Easy
Service time and price are competitive.
The man who delivered my propane was very nice and answered several questions. I am always nervous when I first use my logs. His understanding was most appreciated.
Everyone is so friendly and eager to answer all of your questions.
Great service, reasonable prices and and responsive employees...what more do you need?
I called to get my tank filled. They asked the percentage of my tank and I told them 10%. I didn’t realize it was that low. The person said it would be 7-10 days which I expected. However, they filled my tank the very next day which was awesome!
Great service and dependability.
The service was quite and efficient
Customer service is efficient and so polite.
Great customer service.
I value your services