Customer Testimonials
Always making sure we are never without gas for our home!
Rita Follett
Virginia Propane (Superior Propane) are accessible and provides service delivery and repairs to equipment in a timely manner. These are reasons to refer the company for other customers!
When you reach someone on the phone, she is responsive and knowledgeable. They are on-time with service. Their prices are reasonable, if not better than other companies.
Your prompt service during a very busy period.
driver is tops!!!
Good service.
You’re always accommodating and very professional
Timely and professional
This is my first winter in my new home. I had 35% propane when January storm started. I called customer service they assured me being on automatic refill when I got to 30% they would be here. Sure enough I got a text they would be arriving soon, the delivery man was awesome. I made a point to thank him for coming out.
Whenever I request a refill, you always come out within a couple of days.
on time and efficient!!
Came out and delivered to my parents after they have ran out of gas within two days. Thank you very much!
Fast seevice
I was a little surprised to find that my account was a call in for service. I went outside and saw no gauge on my tank. I would like someone to call me at Phone number removed.
The office staff dtd a great job on getting me back on track with my account and fuel delivered in a timely manner.
Stay safe
Quickly reacted to get my tank filled before the storm.
Courteous and respectful service. Reliable delivery.
Very quick delivery prior to an impending storm. Great customer Service, good online services!
The way they care for their customers
Great customer service.
I truly appreciate the quick service.
Ours is a WEIRD situation, because we were in the process of trying to completely drain the propane gas tank so that the defective gauge. We were just about at that point at the WORSE possible time, considering the impending ice/freezing rain/extended sub-freezing temps. NOT a good time to run out of propane, which is our fuel source for our back-up generator.
Customer service was quick to respond and arranged for a basic supply of propane to carry us through this situation a a bit beyond.
Thanks!!!!
I was able to on line order for propane delivery.
Delivery happened in timely manner.
Prompt notice of delivery via text with statement followup.
thank for excellent service for a prompt delivery it a 10
Very prompt services, bills are easy to understand with no hidden fees. Great customer service.
Filled my propane tank within two days, which was very much appreciated with winter weather coming soon.
Very quick response.
We are getting a huge winter storm and this company showed up within 24 hrs of my call to fill my tank. The fella that delivered was so nice and courteous ,away from his family to keep people warm. Great company to deal with.
You exceeded my expectations by delivering prior to the winter storm coming this weekend. I now have backup heating via my gas fireplace if we lose electrical power. Greatly appreciated.
Fast delivery courteous staff.
I like the product . I have been with Virginia Propane many years. When I called to fill my tanks or top them off the propane was delivered within 2 to 3 days. Also I was left a slip showing how much propane was delivered. This time it took 18 days to get propane and nothing left to tell you how much propane you delivered.
At one time you got the village the propane was delivered.
When I called to get my tanks filled I don’t need you telling me when I will get my propane based on what you think. The service was much better before the name change to Superior Plus Propane.
Scheduling and response was on time and communication with the technician was professional. Service to fill the propane tanks will be done soon to bring the restaurant in operable and safe status.
Thank you for your fast response!
WabSabi in Petersburg VA