Customer Testimonials
You are on time with deliveries and friendly on the phone
Ease of service. Don’t have to worry about missing any refill.
The price is still a lot higher than 2021. With energy independence the price with hopefully go back down to $1.89 a gallon for propane. I finally got filled after a week. A good company to do business with.
Fast service! Thank you!
Your service and delivery are great, but….. making a payment by email is a challenge. For some reason I have to change my password every time I try to log in. It could be made easier
Superior propane was very helpful, they came on Christmas Eve on short notice to inspect and fill out tanks.
Jenny was very supportive and understanding, so far our experience has been wonderful.
Price and reliability. Prompt response
They are there when you need them!
Reliability and easy to do business with
I don’t like the cost, but I like the automatic service - auto fills and auto billing
Efficient and friendly and timely
Always friends always kind and thinking about the customers and their families.
Very timely delivery service, web page very user friendly to use and to pay invoice.
I can’t comment on price, because I don’t comparison shop, but I can tell you that the people in the local office I speak with whenever I have a question or issue are all friendly, professional, and helpful. Your drivers are all very nice too.
The one thing I like is that it`s local. But not really. I believe the home office is in New Jersey.
Fast and good service
No issues
I have been very satisfied with the service. I have been a customer since 2007 with very few issues.
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I can always lock into a decent rate for propane and prebuy gallons.
I haven't had to worry about any deliveries because my tanks are monitored.
Xxx
EVERYONE IS SO PROFESSIONAL AND COURTEOUS.
You keep track of my deliveries and I have not run out if gas like my former gas company.
I like your ordering process, You are very dependable with speedy deliveries. What it comes down to is, you are reliable.
Reasonable price and very nice People thank you God bless Amen
I'm very glad you sent me this as I wanted to reach out and write to your company. I requested propane on Wednesday, 12/4. We had a sufficient amount - around 40%, but I knew it was going to get cold. I included a note on the order that my husband was just released from the hospital after open heart surgery and I was trying to request the propane so it was one less thing I had to think about. That night it snowed. My husband usually plows the driveway, but obviously could not do so. I began shoveling as I knew the propane could be delivered at any time and I wanted it clear for the delivery man. I only got about 1/2 of the driveway done before the snow and wind started again.
A couple of hours later, we saw the Porco truck backed into the driveway and the driver begin to deliver the fuel. I went out to thank him and apologize for the driveway not being totally shoveled. I explained my husband's condition and he says he had read the note on my request and wanted to ensure that the delivery was made promptly. I almost cried. It was so kind of him and this has truly been a stressful time in our lives. I didn't get his name and I wish I had brought him some holiday treats that I had made prior to my husband's hospitalization..
I know people always find the time to complain, but I wanted to let you know how much I appreciated this person's kindness and understanding. This is what should happen in small towns. We should be helping each other. This effort from a member of your staff was so very much appreciated and I hope you can let him know what a difference he made to our lives that day. It was one less thing we had to worry about or keep track of.
Thank you again, and this is why we have been Porco/Superior customers for over 17 years.
Sue Mead
723 Milton Turnpike
Highland, NY 12528
We have been clients of Superior Plus Propane for almost 16 years. We have always had great service from them. Thank you for your professionalism and attention to details.
Delivery, everyone is very helpful whenever I have a question and they are friendly!!!
agent was very helpful and resolved my issue quickly!
Quick & reliable service. Customer service very helpful