Customer Testimonials
Griffith Energy delivers quality products, and they monitor our propane levels remotely to more efficiently schedule our fill ups. Their website is easy to navigate, and their customer service is fantastic.
On time
The people who work in the Watertown NY office are very customer oriented. They are always friendly and go out of their way to help you, anyway they can. We needed a new furnace, got a decent price on a propane furnace, two days after arriving, it was installed & running. If anyone asks me about where to get their propane, fuel oil or a new furnace, You will be my answer.
Easy delivery, billing and service!
Prompt service, the care of your tanks, our previous supplier charged for tank maintenance however in the twenty plus years that we were with them they never took care of the tank, it was very rusted and a horrible eye sore in our yard. The staff are very kind, courteous and extremely helpful. Since we have been a customer of Griffith we have referred several families and a few businesses, all are completely satisfied.
Service is great and products are awesome ! labor is great in your fields!
Excellent service
Consistency, ease of service
Prompt and reliable.
The staff that I was in contact with to set up a program for propane services. The office staff is wonderful!
likes auto-refills and helps with billing
Auto fill ups.
Fast courtesy service
No fuss. I don't have to worry about running out. They correct mistakes and are generally a great company.
Prices & customer service
Fast service when I ran out of propane.
Very responsive to concerns and requests from customers.
Auto pay, Bob Burnham is great, overall great service
Timely and Professional Service!
Responsiveness, delivery reliability
Reliable service
Fair pricing
Your people. Every one of them. And they watch my gas levels and deliver automatically. And when I call, I get a real person, usually right here at the local office.
I appreciate the personal attention from the knowledgeable Watertown office staff; the advice and assistance of the service manager, Mike, and the friendliness of everyone.
I've never run out of gas since I became a Griffith customer and you still deliver even if I'm a couple of payments late on my budget account. Good service.
Delivery when requested....installation services easily coordinated. Helpful people
i like everything. if i had a complaint, i would let you know.
Great service!
Quality products
Responsive services
Professional employees
likes locked in pricing - says there is only one plan you can get without buying into - originally said 5 just because he doesn't know anyone that would ever need it
Very reliable and friendly service. No gimmicks, upfront pricing and billing.