Customer Testimonials
The service, price, and people.
Good products and services backed by a knowledgeable team.
Your service department did a great job on the installation of my new furnace. Works great so far. The price was fair also. The ladies I speak to when I call are very polite and helpful the price for LP is a good price. Keep up the good work.
Dependable service.
good pricing
prompt delivery
happy with technicians
Great customer service!
Automatic fill and that you are willing to come to our "seasonal" camp.
Proactive service, friendly and so pleasant to deal with!
responsive customer service
Good reliable service. I don’t need to call for fill ups.
Great service. The very few issues I ever had were cleared with a simple call.
good service no complaints
Friendly and knowledgeable staff, good products & fair prices!!
10-14-19-PCM-Talked to First name removed gave survey a 10 because she has been very well taken care of-
10-10-19-PCM-Talked to First name removed gave survey a 10 because of great customer service-
Service is always kind and helpful. They go above and beyond. One example, we left keys for our annual furnace service. When they did not work, they stayed and called several times to get the job done. Much appreciated perserverence.
10-08-19-PCM-First name removed is a new customer and he gave survey a 9 because he is a new customer and everybody he has talked to has been great-
Service
09-30-19-PCM-Talked to Jedidah gave survey a 10 because they are response and professional in service-
Good service and prices
09-24-19-PCM-Talked to First name removed gave survey a 10 because guy who came out was very friendly and he did a an excellent inspection-
Prompt dependable service
Customer service is always top rate, I appreciate that!
Terrific customer service!! Great techs who can solve any problem !... timely- just excellent
Personal friendly and competent.
The issue was corrected promptly and he was taken care of in a quick manner
We requested tank change out and was scheduled for install. Unfortunately the office failed to call us prior to scheduled time/ date to inform us that one of the installer's was out for the week. We called the Lowville, NY office to inquire as to the status of this work scheduled for today. Kristen (Lowville, NY Office) was apologetic and explained the issues and rescheduled the work for the next available opening. She also indicated that they would provide adjustment to billing as I needed to take the day off from work to allow access to the house. Work was completed in a neat and timely manner. Costumer services use to be paramount to Business. It's nice to see that Superior Propane has not forgot this by providing live and courteous costumer service.
Thanks, Joe
Joe & Mary
Our Service Tech did a great job. He was knowledgeable, thorough and fixed the problem. Also, the service timely we called and offered to be there the same day or the next day.
Very friendly service tech. On-time and quick.
Prompt & courteous service, especially in the winter.