Customer Testimonials
02-28-19-PCM-Talked to First name removed gave survey a 10 because tech did a great job and did good with inserts and did not want to provide e-mail address-
02-14-19-PCM-Talked to First name removed gave a 10 for survey because people in office are very helpful no e-mail given-
02-14-19-PCM-Talked to First name removed who gave a 10 for the survey because of adequate service and no e-mail address provided-
Convenience and affordability!
02-19-19-PCM-Talked to First name removed he gave the survey a 10 because of good service but I did not ask him for an e-mail address-
02-14-19-PCM-Talked to First name removed gave a 10 for survey because people in office are very helpful no e-mail given-
02-14-19-PCM-Talked to First name removed who gave a 10 for the survey because of adequate service and no e-mail address provided-
Wonderful service and a knowledgeable staff!
Jim, the technician was very knowledgeable and friendly. He took time to explain everything. Very easy to schedule on line. I like the on line portal for all my needs - easy to navigate. Prices are competitive for service and propane.
02-12-19-PCM-Talked to First name removed gave survey a 10 for dependability and no e-mail address given-
I like Lunda St. Louis, because, she is always friendly and very efficient.
They oil is always delivered within first two or three days after ordering.
I would happily recommend Griffith Energy to my friends, because, of the above!
The ladies in the office are always so pleasant and helpful to get you your delivery as soon as possible. Then the men that deliver the oil are so friendly and polite. Would never use any other company.
Have done what is asked of them where other fuel companies do not.
What I like:
1) Reliability of service.
2) The excellent people who perform the service.
3) Reduced cost of product compared to other vendors.
The office staff is very friendly helpful when I have to call the office.
Thank you for your service,
Name removed
"Dispatchers communicate very well. Showed up with fuel, have everything figured out. Enjoy the fact that they callback and are responsive."
Deliver oil with no issues.
Your the best in customer service. IN suspect LP gas is just that. I think your prices could be a little bit better. I also think you should be a little flexible when LP is needed beyond the contract.
Very accommodating to my schedule.
"Not on regular delivery, very prompt delivery when requested for propane and oil."
Your Service is very good and the employees that we deal with are very professional, helpful and easy to talk to.
Deliveries are in a timely manner, customer service polite and informative.
People always say the employees make a company, this is so very true with your company.
All the people we had dealings with were wonderful. Your pricing is competitive if not better. We were with our last company almost 20 years, unfortunately they had no loyalty for longevity. Hopefully we will be with Griffith/Superior for the long haul.
You are easily reachable by phone. I can talk to a real person on the phone and get an answer to my questions right away. You know the status of my account and can tell me what it is quickly and accurately. The need for a phone call is infrequent due to your staying on top of my fuel delivery needs but, your accessibility by phone is still very important.
The people we talk to on the phone and the man who does not let us run out of heating oil.
Prompt delivery and service.
"There when said would be, easy to get ahold of, reliable."
Reliability
Reliable and competitive products and services.
Quickly showing up when the furnace wasn't working. Being able to pay on line.