Customer Testimonials
Great service and great pricing and very accommodating employees!
Your pay upfront fixed price contract option.
The employees are all very friendly and the office staff are very helpful, especially when I have a dumb question.
How you monitor my usage.
Local
Their quick delivery
Service tech guy was great. Replaced old tank and installed new one. Great guy and good job.
Well, I got a little nervous with the new way of ordering on-line. The tank got down pretty low but I'll be darned you timed it perfectly. I also thought I was going to have to rob a bank to pay the bill since it was so low but the bill was reasonable.
Delivery man very friendly. We never had any trouble with company. Delivery is right on schedule.
Always timely deliveries.
Phelps Sungas was always great until it was sold to Superior. When that happened the service was terrible. I considered going to a competitor.
However it has improved over the past year and I will continue to monitor it.
Reliable delivery, competitive pricing.
the people
Service from management and service techs was great. Sarah in the office not so much very rude.
I never worry about delivery and everyone is always courteous when I call
You don't let us run out of propane like Griffith did (twice).
Customer service
We never have to worry about running out. Always on schedule. Very reliably. Friendly delivery drivers!
I like the friendly people that I speak to on the phone and the person that came out recently to replace our propane tanks was very thorough and made sure to point out all the safety precautions we should take regarding shut offs for the tanks and also where the propane line enters our home.
Dependable, professional.
You're associates are friendly
Always good service, excellent delivery drivers
We are seasonal users of propane but are treated like full time user.
Thanks for the prompt and courteous delivery
I went to the office to talk about my bill she explained everything to me went over my bill answered all my questions & we also did my contract she was very pleasant & helped me out that was in the Waterloo office
Superb customer service…always!!! Your pricing is always on track and fair. Your delivery persons are always very nice and friendly. We have been a customer for over 23 years with two accounts. Thank you Phelps Sungas, part of the Superior Plus Propane.
Service is great
You give excellent service!
When calling regarding service I have always received a pleasant customer service person to answer any questions I have. How wonderful that a company employs people that know how important customer service is. Very rare now days!
great people