Customer Testimonials
You're associates are friendly
Always good service, excellent delivery drivers
We are seasonal users of propane but are treated like full time user.
Thanks for the prompt and courteous delivery
I went to the office to talk about my bill she explained everything to me went over my bill answered all my questions & we also did my contract she was very pleasant & helped me out that was in the Waterloo office
Superb customer service…always!!! Your pricing is always on track and fair. Your delivery persons are always very nice and friendly. We have been a customer for over 23 years with two accounts. Thank you Phelps Sungas, part of the Superior Plus Propane.
Service is great
You give excellent service!
When calling regarding service I have always received a pleasant customer service person to answer any questions I have. How wonderful that a company employs people that know how important customer service is. Very rare now days!
dependability and stable pricing
They are prompt. I called on a Friday for delivery. They were there Monday am.
Good service
Friendly service
Services are automatic and I can pay my bill on a monthly plan.
I had Phelps son guess deliver my propane for the last 26 years. I have had nothing but great service from them since I moved here. The service department has been nothing but professional and helpful. I would recommend them to anyone.
monitored delivery
courteous & professional, great job by Rory & team.
They are very understanding an you can always reach them if you need them
They have phenomenal customer service!
We found the staff to be friendly and kind. They understood our money situation and worked with us so we were not out in the cold. Fast response time on the phone and in delivering. Thank you very much!
Friendly service- knowledgeable people.
Friendly, prompt service. I have been a customer for many years and would not switch to another company.
Timely service.
You have always taken good care of me and my 2nd home / lake home in terms of ensuring that I have adequate propane supply when I am not there (winter months primarily). I appreciate that. I have confidence in my supply and that my billing is accurate.
Consistent delivery.
The delivery service is excellent, especially with the cellular tank level meter.
Not as happy with: Dropped servicing and annual inspection of furnace
When I requested a stake-out in 2021 prior to underground electric service to garage, only one copper propane line was staked. Electrician dug up two others. Fortunately electrician turned off at the tank before digging.
Then it took a few days to have the propane lines repaired. Seemed sloppy and quite dangerous. All propane lines were installed by Phelps Sungas.
Good pre buy program
Excellent Service
The customer service is outstanding!
Dependable, professional.