Customer Testimonials
Professional attitude and friendly customer service.
When I asked about an early discount offer that I was unable to fulfill online, the customer service representative handled it quickly.
We've been customers for over 50 years and have appreciated your dependability.
Reliable delivery. Competitive pricing after phoning to ask for consideration of better pricing. Courteous and careful delivery staff; our driveway is not easy for the drivers, yet they never go onto the lawn with the big trucks.
I like the quality of the service they provide. The staff is great to deal with whenever I contact them. They always make sure my propane is delivered timely and never create any issues regarding delivery.
Great service
The service
friendly real people. great service!
Timely delivery and good customer service.
Can be relied upon to deliver propane when we need it. Price per gallon is very important to us. Liked it better when it was a small company and we were dealing with local employees for all issues.
I like you coming to refill tank on a schedule and I don’t have to leep track
I like your wonderful employees, especially Kathy Parsons in your western New York Distribution office and the kind road delivery crew who deliver propane in western New York.
Customer service
Customer service
on time-and always helpful.
Never run out of propane and the guy that delivers is very nice
Fill ups are on time and the remote monitoring is great. Prices are competitive.
I think everything is wonderful and everyone that I spoke to this very it's knowledgeable and friendly and respectful
I like that deliveries are done as needed. We are utilizing the pre-payment plan. One thing that I find annoying is that I receive notices on my phone that I have an invoice ready to view. Please remove me from the text list for these notices. I prefer to get all notices as emails only. Otherwise, we are very happy with Superior Plus Propane. Tthank you so much for great service!
Reliable delivery
Quick prompt refill when we ran out of propane
new tank with auto refill is nice
Your driver's are very friendly and so is your office personal.
Using the auto program, I don't have to worry about ordering a delivery, or forgetting to set up a delivery.
We have been using Phelps Sungas for 27 years and they have never let us run out of propane. We have recommended them to many people over the years. And we appreciate their dedication to watching out for us. We don't see the drivers very often, they tend to be at our house early in the morning. When we do see them they are always polite and happy to take a few minutes to talk.
Reasonable pricing, great service
Reliable!
Haven't run out of propane.
When I asked him to check out for leks they did thank you for doing that.
I never have to worry about running out of gas. They calculate when I will need a refill and take care of everything.
Service by Jake and Katherine were spot on and just as you would expect from a professional organization. Thank you.