Client Testimonials
This is the second time J. has been to our home. He does a great job & attention to detail. takes pride in his work. Thank-you.
Amazing! Our technician was great- got on his hands and knees to smell the carpet. We were shocked. Seemed to really care and want to do a good job. We had some pet odor issues and they seem to be resolved- very pleased with this service. A little higher priced than we were hoping to pay but worth it in the end.
Quick, thorough, efficient.
My 35- to 40- year-old white (!) carpeting needed cleaning. The stains included pet stains, water mineral stains, and coffee stains. I never expected the carpeting to look perfect. Some stains remain, but others which I thought were impossible to remove are nearly gone. Now the carpet is sanitary and soft to walk on. Pete worked like a trooper. He spent five hours (!) here and only took a brief lunch break. I can't thank him enough for his hard work and pleasant personality. Zerorez rocks!
Scott, who cleaned the vent system was very thorough. I would recommend zerorez
Our technician was great! Very personable and explained everything in great detail. Very pleased!
Dan was great and was helpful in deciding what to do. He took time to make sure it was done correctly even though it was late. Very professional!
It’s chemical free and soap free!
Hot water sterilization! Not chemicals
The technician Daniel saved this rating! I think if your reps are running late or running behind a phone call or text would be helpful. Daniel called and apologized, he was very personable, and took extra care while cleaning.
Dan was very thorough. He explained what needed to b done and why. He worked hard & long to achieve the goals
He did great work.
Our technician was awesome! We had a great experience both with your company, products/services, and the tech who did a great job. Thank you!
When I called to schedule an appointment I figured it would be a few weeks out but I was scheduled in later the same week.
The communication of plans on arrival time, evaluating what needs to be done, and follow up are excellent.
My tech was very thorough step by step. He spent 8 hours on my carpeted. His attitude was top notch. Answered any and all questions and did the work with a smile and a promise to come back until I was satisfied. He did indeed check on the progress the next morning and made a plan to come back a few days later. As promised he returned and went over the area again another day. The tough pet stains and any smell is completely gone as he said it would be. In my opinion, he went above and beyond in the area of customer service. A huge shout out to ZEROREZ for their great company work ethic and service they provide. I am sure that all of the cleaning techs are wonderful but our experience with DAN gave me back faith in a company and persontrying to "do the right thing" and genuinely meaning it. Next time i will be requesting Dan to come back. Thanks again!!
Our technician, Scott Thomas, was excellent. Did a great job and was pleasant to have in our home.
Professional cleaners in my home.
Residue free carpet cleaning.
You have a good product! Keep up the good work!
Scott did a great job‼️‼️
Daniel did a great job on 30 year old carpet in our basement that has seen a lot of teenagers use as well as three cats and a few dogs. Lots of accidents from all of them!
Zack was an excellent advocate for your business.
Friendly. Timely. All around good service
Carpet looks great and the tech was very helpful in explaining every part of the process along the way!
Friendly courtesy and timely
Our technician was great! Very good about protecting newly painted walls and he did a great job on some tough wear areas! Also he was a very pleasant young man and he worked quickly!
Zach was awesome! He did a great job explaining the process and was very thorough in his cleaning. A+!!!!!
The service tech was very thorough and professional.
Great job! Great service!
I was pleased with how fast I was able to get my service appointment scheduled. Zach was friendly, did a good job. I was unable to access the review to provide him positive feedback. Please recognize him accordingly. Thx.
All of it!
All went well... Dalton D. did good work on 5-11-24. Thank you.